Generating a Resolution Time Report in JIRA Tool in Testing

This report helps the JIRA user by displaying the issue resolved time in the form of a bar chart report. On the report the user can view the report and can review the resolution status of issues.

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Generating a "Resolution Time" report

To generate a "Resolution Time" report:

  • Click on the Projects dropdown, at the top of the navigation bar; the Categories under the dropdown will be displayed.
  • Click on the project that you want to browse or click on "View All Projects"; the user will be able to view the list of all projects in your JIRA account.
  • Click on the "Reports" dropdown on the right of the page and click on the "Resolution Time Report" from the drop down menu. 

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    The Resolution Time Report window will open.

    resolution-time-report-window.jpg

  • Click on the "Select Filter or Project" link. The Filter or Project picker window will open.

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  • Select the project or issue filter that you want to choose. You will then be returned to the form.
  • In the "Period" field, select the time-frame on which the "Resolution Time" report will be based e.g. Hourly, Daily, Weekly, Quarterly and Yearly.

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  • Inside the "Days Previously" TextBox, enter the number of days worth of data that has to be included in the report.