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Windows Azure - Fixing Reconnect Remote Desktop Error: The Specified User Name does not exist. Verify the Username and try Logging in again

Posted by Karthikeyan Anbarasan Articles | Windows Azure July 18, 2011
In this article we are going to see how to fix the error 'The Specified User Name does not exist. Verify the Username and try logging in again' when we try to reconnect to the Remote Desktop Azure Role Instances.
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Introduction:

In this article we are going to see how to fix the error: "The Specified User Name does not exist. Verify the Username and try logging in again" when we try to reconnect to a Remote Desktop Azure Role Instance.

Overview:

In our previous article we have seen how to configure and connect to Remote Desktop of an Azure Role Instance step by step using the Windows Azure Management Studio. In this article we are going to see the error fix for when we try to reconnect and Remote Desktop to the same server using the same configuration. Let us see the step by step process of how to fix this error for the Remote desktop connectivity.

Steps:

Go to the path where we saved the .rdp files as shown in the screen below. 

Note : Check my previous article on how to configure and connect to remote desktop to get some basic knowledge on the issue.

WinAzuFix1.png

Double-clicking on the .rdp file will open a window with a warning as shown in  the screen below.  Click on Connect to proceed further.

Remote Desktop Azure Role Instance

Now the process starts to connect to the machine and we can see the progress as shown in the screen below.

Remote Desktop Azure Role Instance

Now we got the error message as shown in the screen below.
Error:

The specified name does not exist. Verify the username and try logging in again. If the problem continues, contact your system administrator or technical support.

Click on ok to proceed further.

Remote Desktop Azure Role Instance`

Now right-click on the .rdp file and click on Edit as shown in the screen below.

Remote Desktop Azure Role Instance 

We can see a window open with the credentials like Computer Name, User Name etc as shown in the screen below.

1.png

Now click on the "Always ask for credentials" check box, which will enable the Username text box for editing as shown in the screen below. Click on Connect to proceed further after clicking on the check box.

2.png

Now we can see a warning as shown in the screen below. We can just ignore it and click on Connect as shown in the screen below.

 3.png

Now it will prompt for the password to connect to the server since we selected Always Ask for credentials check box as shown in the screen below. Enter the valid password and click on the OK button to proceed further.

4.png

Now it will process the account and connect to the remote desktop securely as shown in the screen below.

5.png

It will show a warning that the certificate is not trustworthy; we can ignore this and click on Yes and proceed further as shown in the screen below.

6.png

Now it will connect to the remote server without any error as shown in the screen below.

7.png

We can see the properties of the server as highlighted in the screen below.

8.png

Conclusion:

So in this article we have seen how to fix the remote desktop reconnectivity error by editing the credentials to prompt each and every time to make a secure connection.

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