Service Desk

Mumbai, Maharashtra, India
Apr 16, 2024
Apr 16, 2025
Onsite
Full-Time
5 Years
Job Description

Are you ready to take your career to the next level? TCS Mumbai is currently seeking talented individuals for the position of Service Desk with 5-7 years of experience in infrastructure technical support. This is your chance to join a dynamic team, work in a stimulating environment, and grow both personally and professionally.

Position. Service Desk 

Key Responsibilities

  • Provide infrastructure technical support to ensure smooth operations.
  • Handle desktop, hardware, messaging, and network-related issues efficiently.
  • Demonstrate a strong understanding of IT systems and troubleshooting methodologies.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Deliver exceptional customer service and ensure customer satisfaction.

Requirements

  • Solid experience in infrastructure technical support.
  • Flexibility to work night shifts and weekends as per business requirements.
  • Proficient in desktop, hardware, messaging, and network technologies.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.

Why Join TCS Mumbai?

  • Opportunity to work with a global leader in IT services and consulting.
  • Stimulating work environment that fosters innovation and collaboration.
  • Continuous learning and development opportunities to enhance your skills.
  • Competitive compensation package and comprehensive benefits.
  • Work-life balance with flexible scheduling options.

If you're passionate about technology, possess excellent communication skills, and thrive in a fast-paced environment, we want to hear from you! Join TCS Mumbai and embark on an exciting journey towards professional success.

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