Are you ready to take your career to the next level? TCS Mumbai is currently seeking talented individuals for the position of Service Desk with 5-7 years of experience in infrastructure technical support. This is your chance to join a dynamic team, work in a stimulating environment, and grow both personally and professionally.
Position. Service Desk
Key Responsibilities
- Provide infrastructure technical support to ensure smooth operations.
- Handle desktop, hardware, messaging, and network-related issues efficiently.
- Demonstrate a strong understanding of IT systems and troubleshooting methodologies.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Deliver exceptional customer service and ensure customer satisfaction.
Requirements
- Solid experience in infrastructure technical support.
- Flexibility to work night shifts and weekends as per business requirements.
- Proficient in desktop, hardware, messaging, and network technologies.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
Why Join TCS Mumbai?
- Opportunity to work with a global leader in IT services and consulting.
- Stimulating work environment that fosters innovation and collaboration.
- Continuous learning and development opportunities to enhance your skills.
- Competitive compensation package and comprehensive benefits.
- Work-life balance with flexible scheduling options.
If you're passionate about technology, possess excellent communication skills, and thrive in a fast-paced environment, we want to hear from you! Join TCS Mumbai and embark on an exciting journey towards professional success.