What if we receive this error, but the user’s mailbox is not full?
Criteria
- The user doesn’t receive any Team meeting links
- User cannot delete Items in Deleted Folder
This happens when the Recoverable Items folder is full.
The Recoverable Items folder (known in earlier versions of Exchange as the dumpster) exists to protect from accidental or malicious deletions and to facilitate discovery efforts commonly undertaken before or during litigation or investigations.
This can be only checked with PowerShell and Admins cannot check the status of the Recoverable Items folder in the Admin Center directly. But can be checked by In-Place eDiscovery or Content Search in the Microsoft Purview compliance portal.
PowerShell commands
- To Check a User’s folder-wise statistics.
get-mailbox -identity "username" - Retrieve mailbox folder statistics, particularly from the "Recoverable Items" folder for a specific user.
Get-MailboxFolderStatistics -Identity "username" -FolderScope RecoverableItems | Format-Table Identity,ItemsInFolderAndSubfolders,FolderAndSubfolderSize -AutoSize - This command will display the identity of the folder, the number of items in the folder and its subfolders, and the size of the folder and its subfolders.
- Retrieves information about litigation hold settings for a specific user mailbox.
Get-Mailbox username | Format-List *Hold* - Remove the delay hold applied to a specific user's mailbox.
Set-Mailbox username -RemoveDelayHoldApplied - Initiates the Managed Folder Assistant to perform hold cleanup for a specific user's mailbox.
Start-ManagedFolderAssistant -Identity "username" -HoldCleanup - This command triggers the Managed Folder Assistant to process the mailbox and perform hold cleanup operations, such as removing items that are no longer subject to hold policies.
- used to check whether the Single Item Recovery feature is enabled for a specific user mailbox
Get-Mailbox -Identity "username" | Format-List SingleItemRecoveryEnabled
If SingleItemRecoveryEnabled is set to True, it means that Single Item Recovery is enabled for the user's mailbox, allowing the recovery of individual items that have been deleted or modified within the retention period.
If SingleItemRecoveryEnabled is set to False, it means that Single Item Recovery is not enabled for the user's mailbox, and individual items may not be recoverable once they are deleted or modified beyond the retention period.
Note. Incorrectly cleaning up the Recoverable Items folder can result in data loss, it's important that you're familiar with the Recoverable Items folder and the impact of removing its contents. Before performing this procedure, review the information in the Recoverable Items folder.
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