After ensuring the high-available of the database tier it is important to consider how to help ensure that both Web Front End (WFE) services and service applications within a SharePoint farm can be made highly available. In SharePoint 2013, there is a new Request Management feature that can help to direct certain types of requests to specific sets of servers. The choice of server is made in part by determining server health scores to determine which server can best service the request. You should also consider components such as Central Administration, SQL Server access and server placement for impact on farm availability.

Implementing Network Load Balancing

Network Load Balancing (NLB) provides high availability and scalability for TCP/IP-based services, including web servers, File Transfer Protocol (FTP) servers, as well as other mission critical servers and services. In an NLB configuration, multiple servers run independently and do not share any resources. This group of servers is referred to as an NLB cluster. Client requests are serviced by one of the servers in the cluster, depending on the cluster configuration. In the event of a server failure, client requests are handled by another server in the cluster. In this way, NLB allows you to increase network service performance and availability. In terms of a SharePoint implementation, NLB is effective for client requests to Web Front End (WFE) servers. By using multiple WFE servers in the farm and configuring NLB, you can increase the availability of the WFE tier.

You can implement NLB in one of the following two ways:

Conceptually, both approaches share some common configuration requirements. Consider a SharePoint farm with three WFE servers. Each WFE server has a single network adapter with a unique IP address. You create a web application called intranet.contoso.com in Central Administration and use a host header. This automatically creates the IIS website and virtual directories on all three WFE servers.

To point to the NLB address, when a client navigates to intranet.contoso.com in a web browser, the TCP/IP packets first reach the NLB component before NLB decides which server should handle the request. If a WFE server fails, NLB stops passing requests to that host and all requests are spread between the two remaining hosts until the failed server is brought online.

Request Management

In a SharePoint farm with multiple WFE servers, you may want to perform more tasks than simple load balancing. In particular, Windows NLB does not provide any “smart” traffic management, so that request routing is always evenly divided across the farm. You can implement host weighting to adjust the way requests are split, but this is a fairly static mechanism. Many organizations may want to prioritize certain types of request, or to reroute web requests when individual servers become overloaded. In SharePoint 2013, you can use Request Management to perform dynamic, rule-based request routing to various WFE servers in your farm. The following behavior can be configured with Request Management:

Request Management can operate in one of the following two modes:

Request Management has the following components: