Viva Learning : LEARNING IN THE FLOW OF WORK

Introduction

Microsoft announced general availability (GA) of Viva Learning on 2nd Nov 2021 in Microsoft Ignite event. Viva Learning is one of the four pillars of Microsoft Viva - Employee Experience Platform (EXP) introduced by Microsoft to help companies empower their workforce to perform at their best, in current world of flexible working.

According to the World Economic Forum report published in October 2020, the rapid acceleration of automation and economic uncertainty caused by the pandemic will shift the division of labor between humans and machines, leading to 85 million jobs being displaced and 97 million new ones created by 2025. Taking this into consideration, most enterprises globally have seen this shift coming for the last few years and have invested millions even billions in “future proofing” their employees, arming them with the skills needed for the new world of work.

Source: LinkedIn Learning Workplace Learning Report 2021

Microsoft Viva Learning aims to create a true learning culture by removing the traditional obstacles by making learning a natural part of the day organizations can build a thriving culture with engaged and satisfied employees.

This blog helps you take a closer look at the Viva Learning offerings and path forward which is introduced with a mission to bring learning in the flow of work for rapid upskilling, reskilling, and developing internal mobility within the organization.

Learning in the flow of work

The four main pillars of Microsoft Viva are: Insights, Topics, Learning and Connections. The common benefit is obviously to link different existing modules in Microsoft Teams.

Viva Learning helps employees acquire knowledge in an easy way by engaging with the appropriate content when and where they need it.

According to a recent study, HR and business leaders indicate that building skills is their number 1 initiative for 2021. But the biggest challenge is how do we effectively integrate learning into employee workflows? Viva brings learning into the flow of work by creating a center for learning in Teams and other Microsoft 365 apps. Employees can access, share, and collaborate on all the learning content available to your organization right in the tools that you use for work and collaboration. From formal training videos to informal learning content such as Microsoft Word documents and Microsoft PowerPoint decks stored in SharePoint Online, it is a one stop shop for learning where all the content is curated at one place.

In addition to LinkedIn Learning and Microsoft Learn, Viva Learning can integrate content from leading third-party providers such as Skillsoft, Coursera, Pluralsight and edX into this new learning ecosystem. Learning management system providers Cornerstone OnDemand, Saba and SAP SuccessFactors can also be integrated with Viva Learning. In the upcoming releases, there will be publicly available APIs, so customers and Microsoft partners will be able to interact with Viva Learning. Viva Learning makes it possible to share learning content and training, share learning content via chat and pin curated resource collections into Microsoft Teams channels and special tabs.

Managers and leaders can recommend content to team members or create dedicated learning spaces in Teams channels to promote critical initiatives and accelerate onboarding. With a personalized My Learning view, it's easier than ever to find the right content at the right time, so employee can take control of their own learning journey or help your colleagues grow too.

In broad perspective, Viva Learning addresses two main challenges in an enterprise in training the workforce:

• Modest participation in learning
• Constrained employee bandwidth for training

The learning opportunities offered by Viva Learning aim to increase job satisfaction, well-being and business success by bringing learning into the flow of work

Viva Learning Conceptually

Viva is built upon three pillars:

• Learning in the flow of Work - Bring learning to the tools and platforms users already spend their time
• Simplified Learning - Aggregate learning content and tools from different Sources
• Personalized and Relevant - Find the right content discover Skills with persomlized recommendations and search

Viva Learning is logically segregated in three layers:

• Platform Layer - In this layer, User experiences learning, it’s primarily in MS teams but this content is also wherever users are across the Microsoft 365 stack, this can be SharePoint or Microsoft search in Bing, it can be office.com, Outlook or other modules as well

• Aggregation Layer – This is the layer where Viva learning brings together all the different learning systems that an enterprise has access to, Microsoft is closely working with all of the partners whose logos you see in the image to integrate their content with Viva learning.

• Data Layer – Drive a learning culture to intelligent recommendations all personalized for the individual learner and derived from the powerful insights that are derived from the Microsoft graph and the Microsoft substrate.

Viva Learning makes all of the learning available in one place which reduces bouncing between different point solution applications and different unfamiliar User Interfaces (UI), Learning management systems, products and tools that employees don't spend their typical day. Here is a snapshot of Viva Learning app looks like:

It helps leaders with tools to assign learning content and track reported progress, Viva Learning will enable them to close the skills gap while creating an agile workplace where learning and growth are paramount.

The app will also provide reporting capabilities that display all learning tasks created by a manager for their team members with due date and edit status reported by the team members.