Seven Reasons You Can Not Find The Documents In A SharePoint Document Library

REASON 1: Unique security and permissions set

If files and folders have unique security and permissions set at file or folder level, they are not visible to anyone else.

Check unique permissions at the folder level:

  • click the checkbox next to a file or folder
  • click on the “i” Document Information Panel

There you can see who has access to the given file or folder.

  • click Change permissions, add/remove users

     



REASON 2: VIEW FILTERING

Files are filtered out via a view. Also, check default views in SharePoint lists and libraries.

REASON 3: REQUIRED METADATA AND CHECK-OUT FEATURE

One of the reasons for missing files is some of the metadata's settings.

For example, you can upload but not tag files. If you set some of the metadata columns to “required” in the document library or if you drag and drop multiple documents into the library with required columns, the files will be checked out since required metadata fields are not complete.

 

REASON 4: CONTENT APPROVAL FEATURE

Content Approval feature, which allows seeing uploaded and revised files revised to those who uploaded them, is enabled.

REASON 5: SEARCH INDEXING

If indexing is turned off at the library or site level, the files are not searchable/discoverable via the search box, but it won’t make the files “disappear” from the document library.

Check whether or not indexing is on or off,

Library Level

Document Library Settings > Advanced Settings > Search.

Site Level

Site Settings > Search and Offline Availability (under Search) > Indexing Site Content.

REASON 6: MOVED

The file is moved (or copied and deleted) to a different document library/site altogether.

Execute a global search from the top-level site of the root site collection.

REASON 7: DELETED

Just check the Recycle Bin, you have 90 days to restore files. But you need to be a Site Collection Administrator to see everyone’s Recycle bin.