Dynamics 365 Customer Insights Part 2 - Microsoft Business Application Ep.20

Join this live session with Mahender Pal and Venkata Subbarao for the next episode of Dynamics 365 Fundamentals on May 17 at 10:00 PM (IST).

Join this live session with Mahender Pal and Venkata Subbarao for the next episode of Microsoft Business Application on May 17 at 10:00 PM (IST).

In this session, we will be giving a walkthrough on the Dynamics 365 Customer Insights Part 2.

When we enable the Copilot features, agents can do the following actions in the Copilot in Dynamics 365 CRM Sales:

Use Copilot to generate email content ideas
Style emails with AI-assisted themes
Create content blocks
Preview and test emails
Check your message for errors and publish
Send emails quickly without building a journey
Edit a live email
Prevent sending emails to duplicate email addresses

Chapters Leader

MVP

Nitin Pandit

With over 10 years of vast development experience on different technologies, Nitin Pandit is Microsoft certified Most Valued Professional (Microsoft MVP) as well as a C# Corner MVP. His rich skill set includes developing and managing IT/Web based applications in different technologies, such as – C#.NET, ADO.NET, LINQ to SQL, WCF, and ASP.NET 2.0/3.x/4.0, WCF, WPF, MVC 5.0 (Razor), and Silverlight, along with client side programming techniques, like: jQuery and AngularJS. Nitin possesses a Master’s degree in Computer Science and has been actively contributing to the development community for its betterment. He has written more than 100 blogs/articles and 3 eBooks on different technologies to help improve the knowledge of young technology professionals. He has trained more than one lakh students and professionals, as a speaker in workshops and AppFests, conducted in more than 25 universities of North India.

Dynamics 365 Customer Insights Part 2 - Microsoft Business Application Ep.20

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Chapters Leader

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