My Account section page not opening

Question

My Account section page not opening. Problem facing from Saturday onwards. Loading time is so slow compare to other modules. Sometimes its needed around 4-5 clicks or needs to hit F5.

Suthish Nair · Answer

Did anyone more facing the same problem, hope so :)

Sam Hobbs · Answer

The same for me, except it might be only a minute but it is long enough that I am likely to assume it is not going to work and give up. Everything else in the site is reasonably responsive but the My Account has this problem every time.

Suthish Nair · Answer

still same, 3 clicks and after 2 mins page get opened

Suthish Nair · Answer

Its takes around 2-3 mins to load the page. Rest of the pages takes only max 10 secs.

Mahesh Chand · Answer

Suthish, Is My Account slow all the time or just sometime. We are working on redoing some areas and changing code to use JQuery to load pages faster. We also have in requirements to have a single page for both site and forums. Work in progress!

Suthish Nair · Answer

Home Page My Account Section. I using 1 mbs speed Internet connection. I belive this not an speed issue, because other modules opened so fast and simple.

Sam Hobbs · Answer

I have noticed that this web site has dual account systems; the home page's account pages are different from the forum's account page. So which one are you talking about? You probably mean the account page that is accessed from the "My Account" link in the web site's home page? It is happening to me too.

My Account section page not opening

Answers (7)