Is your user profile service configured properly , this issue is configuration related . Please follow the link and verify the configuration.
http://www.c-sharpcorner.com/uploadfile/roji.joy/how-to-configure-user-profile-service-and-my-site-in-sharepo/
Ramesh PalaniappanPosted Nov 2, 2016, 9:24 AM
Pradeep SahooPosted Oct 23, 2016, 1:25 AM