Problem printing reports (Crystal Reports XI) using C# codes

Kheen On Cheah

I have an application that basically grabs the crystal report specified and send it to the printer for printing. My working version was using Crystal Reports 8.
Recently, I'm testing to print reports created using Crystal Reports XI. I've included the new crystal decisions library into my project but whenever I try to load the report, I keep getting "Load report failed" error.

ReportDocument objDoc=new ReportDocument();

// Load the report
objDoc.Load(strReportFilename); <-- Error happens here!
...
...
...

// Print the report
objDoc.PrintToPrinter(int.Parse(copies), true, 0, 0);

4 Replies

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Faisal18y ago
I am having the same issue for quite a while. I am using Crystal Reports XI R2 and when I call the PrintToPrinter function from within Visual Studio, the printing works fine. However, when I deploy with the merge modules on a different server then the web application hangs in the PrintToPrinter function and never returns. It seems like it is waiting for a response from the server but never comes back. I do not get a timeout error either. I have verified that this hang happens inside the PrintToPrinter function. I have not been able to find a resolution for it yet. Any help will be appreciated.
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Annamalai samy18y ago
please check whether the strReportFilename contains full report file path

if you are taking more than on report using some loops add the code below to remove from the garbage collection

objDoc.Close();
objDoc.Dispose();
objDoc = null;
GC.Collect();
GC.WaitForPendingFinalizers();
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Kheen On Cheah20y ago
When I run locally, I get the error "The RPC server is unavailable". (Using network printer).

If I deploy to the server, I don't get any error but looks like it just hangs at PrintToPrinter.
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Kheen On Cheah20y ago
I downloaded the latest merge modules from BO web site and now I don't get the error anymore. No exceptions being thrown, everything works fine, however, printer is not printing.
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