The links opens in some devices, but not in others

Clear your browser cache and try accessing the web app again. Cached resources may sometimes cause loading problems, especially if changes have been made to the app recently.

Hey Andre,

If your web app is not opening on iOS or some Android web browsers, there could be several reasons for this issue. Here are some troubleshooting steps to help you identify and resolve the problem:

JavaScript Errors:

• Check your web app for JavaScript errors that might prevent it from loading correctly. Open the browser's developer console (usually accessible by pressing F12 or CMD+Option+I) and look for any error messages in the console tab.

SSL Certificate Issues:

• Ensure that your website has a valid SSL certificate installed and properly configured. Some browsers, including Safari on iOS, can block access to websites without a valid SSL certificate.

Cache Issues:

• Clear your browser cache and try accessing the web app again. Cached resources may sometimes cause loading problems, especially if changes have been made to the app recently.

Server-Side Logs:

• Check your server-side logs for any unusual errors or access patterns that might indicate issues specific to certain devices or user agents.