Unsubscribe email functionality when have CC users too

Ruchi Sharavat

I am implementing Unsubscribe email functionality by passing unsubscribe url in which i am sending userid to the url. When user clicks on that url, i ask for cinfirmation and then save the details of unsubscription in database.

Now i am facing the issues as in case have CC users in the list , in that case all users receive same unsubscribe url and any of the CC user can unsubscribe to the user that is in To list.

What is the possible solution to handle this except sending separate emails to CC users.

5 Replies

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Rijwan Ansari5y ago
Hi,

Even, users are in CC, send seperate email with userID in url. Then you can get userID in your page and do logic accordingly.

You will not be able to get userID from CC users.
Alternatively, you can ask user to enter email (not recommended) in case url is missing userId and use that email to identify the userId.

Regards
Rijwan
Sachin Singh5y ago
You can ask the user to enter your password to unsubscribe etc. Like in FB you can't delete the id without confirming the id so they ask to re-enter the password, same approach you can apply.
Sachin Singh5y ago
Yes, how can anyone unsubscribe without logging in?
step 1. When a user clicks on unsubscribe URL, he should be redirected to the login page, where you need to catch and store the userId from the URL.
step 2. if the userId in the URL matches with the logged-in user's Id then he is the authorized user to unsubscribe else he is someone from the cc list.
Ruchi Sharavat5y ago
No actually can't force the user to login. Unsubscribe should be done without login.
Varun Setia5y ago
Hi,

You should follow this approach,
1. Share the link to unsubscribe that has authorized access only.
2. When user will click on link they will login.
3. When page opens (for authorized users) take the user details from session and perform the logic of unsubscribe.

I hope this helps.