As an AI Engineer (Watson AI Developer) at IBM, you will work on creating and deploying innovative AI and chatbot solutions using IBM’s Watson suite of products. This role will require you to engage with customers, provide AI-driven solutions, and develop machine learning models, ensuring timely project delivery and high-quality outcomes.
Key Responsibilities
- Develop AI Solutions. Build and deploy conversational AI and chatbot solutions using IBM Watson products, including Watson Assistant, Watson Discovery, and Watsonx.ai.
- Customer Engagement. Act as a trusted advisor to clients, offering expertise on AI and conversational use cases, and helping them implement and optimize AI-driven solutions.
- Research & Solutioning. Design and architect AI solutions that meet customer requirements. Identify and implement the right Watson AI algorithms and tools.
- Project Delivery. Manage the full lifecycle of AI projects— from design and development to deployment—ensuring timely and effective delivery.
- Troubleshooting & Configuration. Install, configure, and troubleshoot issues with AI products, addressing challenges related to performance, third-party integrations, and security.
- Mentorship & Team Collaboration. Mentor junior team members, lead cross-functional teams, and collaborate effectively with other stakeholders.
- Cross-Timezone Work. Collaborate with global teams and clients, which may require working across different time zones to meet customer needs.
- Experience. 10+ years of overall experience in software development, with at least 4+ years of hands-on experience in AI/ML technologies.
Technical Skills
- Strong knowledge of IBM Watson products, including Watson Assistant, Watson Studio, Watson Discovery, and Watsonx.ai.
- Proficient in Python, Java, Shell scripting, and Ansible.
- Experience in Generative AI tools and applications.
- Working knowledge of Linux (RHEL, CoreOS, Ubuntu) for software deployment and troubleshooting.
- Familiar with DevOps tools like Docker, Kubernetes, Git, Jenkins, and CI/CD pipeline tools.
- Hands-on experience with ETL processes, Databand, and Soul Machines Digital Avatar Integrations.
Soft Skills
- Strong communication skills, both verbal and written.
- Proven leadership ability and experience mentoring junior team members.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical challenges.
- Ability to work both independently and collaboratively within a team environment.
Preferred Qualifications
- ML Lifecycle. In-depth understanding of the machine learning lifecycle including data preprocessing, model development, training, evaluation, and deployment.
- Leadership & Mentorship. Experience leading AI/ML projects and mentoring junior engineers.
- Client-Facing Experience. Experience interacting with clients, understanding their needs, and providing strategic AI solutions.
- Certifications. Any relevant certifications in AI, machine learning, IBM products, or cloud platforms (Coursera, Udemy, IBM Academy).
About the Business Unit
IBM’s Global Markets organization is responsible for managing IBM’s global sales and client relationships. The team works closely with clients across various industries to help them achieve growth, innovation, and digital transformation through cutting-edge technologies like AI, cloud, and cognitive solutions. The organization fosters collaboration and supports clients with industry-specific solutions that leverage IBM’s global capabilities and expertise.
Your Life at IBM
At IBM, we encourage employees to learn, experiment, and grow. We believe in a growth-minded culture where innovation and creativity are valued. As part of the IBM team, you’ll have the opportunity to shape the future of technology and work with talented professionals who share your passion for solving complex problems.
Location Statement
IBM advises applicants to apply for roles that align with their skills and experience. We recommend applying for no more than three roles per year for the best candidate experience. After submitting your application, the recruiter will guide you on any location-specific requirements.
Diversity & Inclusion
IBM is committed to creating a diverse and inclusive work environment. We encourage all qualified applicants, regardless of race, gender, sexual orientation, age, disability, or any other characteristic, to apply. IBM is an equal-opportunity employer and complies with all fair employment practices regarding citizenship and immigration status.
Are You Ready to Be an IBMer?
If you’re passionate about AI, innovation, and problem-solving, IBM invites you to apply for this exciting opportunity and help shape the future of technology.