Are you a skilled Salesforce Administrator looking for a dynamic remote opportunity? We are seeking a motivated individual to join our team in supporting and enhancing our Salesforce CRM platform. As a Salesforce Administrator, you will collaborate closely with client stakeholders to deliver top-notch administration services, ensuring the seamless operation and continuous improvement of our Salesforce environment.
Responsibilities
- Perform administrator functions such as user management, profiles, roles, permissions, and rules.
- Maintain and optimize the Salesforce.com system, including data management tasks.
- Manage dashboards, reports, forms, templates, page layouts, workflows, and approvals.
- Gather and understand requirements for system enhancements.
- Create and maintain custom objects, fields, and relationships, as well as integrations with other systems.
- Handle support tickets from users, providing troubleshooting and guidance on best practices.
- Develop and maintain end-user documentation and Knowledge Base Articles (KBAs).
- Install, manage, and maintain third-party integrated apps, making recommendations for improved user experiences.
- Stay up-to-date with Salesforce releases and provide new functionalities and solutions as needed.
- Assist with data migration from other systems when necessary.
- Design and deploy workflow tools and flows, including Salesforce Process Builder.
- Implement business logic automation through custom tabs, validation rules, and auto-response rules.
- Create custom reports, dashboards, and apps, ensuring accessibility for authorized team members.
- Work within Agile and Scrum methodologies for Salesforce change implementation.
- Support team members with system issues and onboarding new users.
- Follow DevOps processes for system changes using tools like Flosum.
- Adhere to all organizational protocols, processes, and security requirements.
- Maintain and adjust security settings within the Salesforce system.
- Demonstrate proficiency in both Classic and Lightning versions of Salesforce.
- Experience with Sales Cloud, Service Cloud, Communities, Marketing Cloud, and CRM Analytics preferred.
- Bachelor’s degree or equivalent experience required; Salesforce Administrator certification is required, and Advanced Administrator certification is preferred.
Join Our Team
If you're passionate about Salesforce administration and thrive in a remote work environment, we'd love to hear from you. Join our team and play a key role in optimizing our Salesforce CRM platform to drive business success.
How to Apply
To apply for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and certifications. We look forward to reviewing your application!