Ericsson is seeking a dynamic and experienced Senior Solution Integrator to join our team. This critical role involves leading and implementing integration services, ensuring seamless technical solutions and services within the proposed and/or ordered contract framework. As a Senior Solution Integrator, you will have the authority to make crucial technical decisions, as defined in an Assignment Specification, Project Specification, or other assignment documents.
What You Will Do
Operation Support
- Provide Level 2 support for applications.
- Address and resolve reported issues.
- Coordinate with the Product Owner and Level 3 (L3) Team for code changes.
- Engage in customer communication to ensure issues are resolved within Service Level Agreements (SLAs).
Issue Analysis
- Analyze and fix reported issues.
- Collaborate with the Application Product team.
- Coordinate with the L3 team for code-related matters.
Customer Solutions
- Test new solutions from the Product Owner.
- Ensure the functionality and technical quality of work.
Debugging and Operational Issue Resolution
- Debug and resolve operational issues efficiently.
The Skills You Bring
- Telecoms/IT Experience. 4-5 years in Application Maintenance/Operations.
- ITIL Framework Knowledge. Familiarity with the ITIL framework for effective IT service management.
- Application Operations Support. Proficient in providing L2/L3 support for applications.
Technical Expertise
- Extensive knowledge of .Net and Microsoft Framework 4.5.
- Cloud computing skills, specifically with AWS.
- Basic knowledge of Unix/Linux administration.
- Proficiency in PL/SQL scripting.
- Understanding of Kubernetes and Docker frameworks.
Database Experience
- Hands-on experience with databases such as Oracle 12c/19c, Postgres, MongoDB, and Redis.
Why Join Ericsson?
At Ericsson, we offer you a platform to work on cutting-edge technologies, collaborate with a team of experts, and grow your career in a supportive and innovative environment. Join us in shaping the future of telecom and IT services, ensuring our customers receive the highest quality of service and technical excellence.
Apply Now
If you are passionate about integrating and supporting advanced technical solutions and meet the qualifications, we encourage you to apply and be part of a leading global technology company.