We have a passion for architecting, designing, building, and connecting software solutions for Visa. Our portfolio includes SaaS and hosted packaged applications such as Workday, ServiceNow, ADP, SmartRecruiters, and some homegrown solutions. You will be empowered to innovate the next generation of our technology stack within the enterprise version of ServiceNow! We are looking for a Certified Application Developer with experience in HRSD to help People Technology deliver a critical transformation initiative for the rapid adoption of ServiceNow.
If this sounds exciting, we want to chat and tell you more about our work culture and environment and see if this will be a good fit for both of us.
Essential Functions
- Partner with strategy, functional, technical, and UX experts to architect, design, and lead ServiceNow HRSD implementations that address the key needs of HR organizations and their workforces.
- Participate in the Design, Development, and Implementation of the HR Service Delivery module including Case and Knowledge management, Employee Service Portal, Employee Document Management, Virtual Agent, Machine Learning, HR Workspace, and AI search.
- Support the iterative configuration of the HRSD application and engage partners to conduct reviews through joint design sessions.
- Configure and enhance the core application, including but not limited to Service Catalog, Service Portal, Incidents, Knowledge Base, Bugs in Custom Apps, Integrations, and Reporting.
Qualifications
Basic Qualifications
- 2+ years of relevant work experience and a Bachelor’s degree, OR 5+ years of relevant work experience.
Preferred Qualifications
- 3+ years of ServiceNow advanced portal development, HRSD Module (Life Cycle Events, Case and Knowledge management) experience REQUIRED.
- Demonstrated ability in software development using a modern programming language such as C#, Go, Rust, JavaScript, Python, and/or Java.
- 3+ years of experience working in scoped app development, developing service portals, widget creation, configuring and customizing HR life cycle events, and crafting custom reports.
- ServiceNow Certified Application Developer / System Administrator strongly preferred.
- Understanding of key technologies relevant to ServiceNow integration solutions, including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS.
- Understanding of Agile project management, SDLC, ITIL, risk management, and quality engineering.
- Experience with Microsoft .Net core, C# coding, the Visual Studio IDE, and TFS a plus!
- Demonstrable experience in eliciting and elaborating business requirements, drafting system design specifications, and developing technical solutions.
- Strong follow-through, ability to aim for closure and resolution of complex system issues. Excellent problem identification, analysis, and solving skills.
- Outstanding communication and customer-facing skills, able to interact effectively with diverse groups of global partners, both technical and business users. Active listener, relationship builder, great teammate.
- 2+ years of proven experience in C#, .NET with Visual Studio, TFS, HTML, and JavaScript, SFTP, and encryption strongly preferred.
- Understanding of object-oriented programming preferred.
- Solid understanding of web services, APIs, XML, and prior experience using tools like SOAPUI and Postman.
Additional Information
Visa is an Equal Employment Opportunity (EEO) Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.