Daivat Vartak

A Microsoft Certified professional with over 11 years of career success in Support activity of Microsoft Dynamics CRM 2011, 2013, 2015, 2016, 365 and CRM Online, Technical Support, Customer Service, Application Development and Team Management Translating the requirements into business requirement documents (BRD), functional requirement documents (FRD), technical solution; effective in developing, transitioning and customizing processes in line with specified guidelines Capable of independently leading various projects and ensure timely completion of the same; ensured smooth project implementation and product go-live support Rich onsite & offsite experience in design, development, testing, and implementation of applications for various clients Excels in driving product roadmap & lifecycle across assignments right from business requirements, design, development, functional testing, product integration, configurations till the final delivery of application & artifacts Proficient in implementing end-to-end Microsoft Dynamics CRM in the organization, with each new update in application Expertise in end-to-end development of software applications from requirement analysis to system study, designing, coding, testing, documentation and implementation Capable of organizing & communicating as well as presenting data analysis findings in a clear & useful manner to facilitate business viable solutions and recommendations Possess excellent skills in preparing & delivering presentations to the clients