Dynamics CRM
Microsoft Dynamics CRM is a business solution focusing mainly on Sales, Marketing, and Service help desk sectors. Here you may find Dynamics CRM related articles and news.


  • Mahender Pal

    Implementing Duplicate Detection Using Keys

    Dynamics CRM contains a duplicate detection feature that can be enabled for multiple operations; for example, we can see different options under duplicate detection settings.
    Mahender Pal Feb 04, 2018
  • Ashish Vishwakarma

    View Customization With JavaScript In Dynamics 365

    You need to write a JS function with 2 parameters, when you’ll add it to view, first parameters will recieve rowData(value with metadata shown below for one cell) and userLCID(i.e. language code fo...
    Ashish Vishwakarma Jan 24, 2018
  • Mahender Pal

    Virtual Entity - New Way Of Integration - Part Two

    This is our second article regarding virtual entity, if you have not checked our earlier article, we suggest you check that first here. In this article we are going to demonstrate about create ODat...
    Mahender Pal Nov 28, 2017
  • Mahender Pal

    Virtual Entity - New Way Of Integration - Part One

    In this article, we are going to discuss Virtual Entities.
    Mahender Pal Nov 27, 2017
  • Mahender Pal

    Implementing Field Mapping Using Xrm.WebApi

    In this article, we are going to provide sample code for using Xrm.WebApi retrieve method.
    Mahender Pal Nov 24, 2017
  • Mahender Pal

    Using Xrm.WebAPI In Dynamics 365/CRM

    With the release of Dynamics 365 update 9.0, now we have a new library to implement WebApi methods using Xrm.WebApi. Instead of writing complete request, now we can just use direct CURD methods fro...
    Mahender Pal Nov 22, 2017
  • Friyank Parikh

    Auto Numbering For Custom Entity In Dynamic CRM

    We are not adding any field for auto number using CRM Default solution. So, until now you should have one Entity created with no custom field in it (only default system generated fields). Now its t...
    Friyank Parikh Nov 14, 2017
  • Mahender Pal

    Developer Guide For Dynamics 365 Customer Engagement - No SDK Anymore!

    If you are waiting for the Dynamics 365 version 9.0 download link, then you should read this article.
    Mahender Pal Nov 14, 2017
  • Mahender Pal

    Re-adding Accidentally-Deleted Status Reason Option- Quick Tip

    Have you been in a situation where you accidentally deleted status reason option from quote entity and now want to add it back as soon as possible?? If yes, then this article is going to help you.
    Mahender Pal Oct 22, 2017
  • Mahender Pal

    Running Business Rule Only On Record Create

    We know that business rules are executed on form load and on change of the associated field, which means if we have business rule for any entity it will fire for new record as well for existing rec...
    Mahender Pal Oct 16, 2017
  • Mahender Pal

    Using Client Side Response Routing In Voice Of The Customer

    This article is about using client side response routing. We need to show/hide survey question based on the selection in previous questions. In this article we are going to share steps to implement...
    Mahender Pal Oct 13, 2017
  • Ashish Vishwakarma

    Selecting Lookup View Dynamically Using JavaScript In Dynamics CRM/ 365

    Lookup Views are shown when user clicks on Look Up More Records in any Lookup Field. In Dynamics CRM/365, Lookup Views are available in almost all entities, In newly created custom entities also it...
    Ashish Vishwakarma Oct 03, 2017
  • Mahender Pal

    Centering Image In Voice Of Customer Survey

    This article is about the voice of the customer customization.
    Mahender Pal Sep 09, 2017
  • Mahender Pal

    Getting Started With Voice Of The Customer

    In any industry customer satisfaction plays a very important role. It provides a real picture about our happy and unhappy customers which helps us to manage and plan our business effectively. We ca...
    Mahender Pal Aug 29, 2017
  • Mahender Pal

    Using Category To Store Your Master Data

    In every CRM implementation, we deal with some sort of master data in CRM. Normally we use the traditional way to store master records by creating custom entities. But we do have a better way to st...
    Mahender Pal Aug 08, 2017
  • Mahender Pal

    Track Security Role Changes Using Auditing

    Have you been in a situation where the client is complaining about sudden access to unwanted entities/not required for their process or suddenly they are not able to perform some set of actions? If...
    Mahender Pal Aug 03, 2017
  • Madhanmohan Devarajan

    How To Query The Entities In Dynamics CRM From ADX Portal Using JQuery

    It is difficult to get the Dynamics CRM Entities from ADX Portal using any Web API call, because that may require authorization token, client id and client secret etc. Also, you will not be able to...
  • Mahender Pal

    Update Entity Form JS Library Without Removing Event Handlers - Quick Workaround

    Let’s say we have one entity with a good amount of custom fields and we have developed a web resource for the main form. Many of the fields have onchange event associated with them. Now we have a n...
    Mahender Pal Jul 06, 2017
  • Madhanmohan Devarajan

    JavaScript For Querying An Entity And Updating Attribute Values In Form

    In this article, you will learn about JavaScript for querying an Entity and updating attribute values in form.
  • Madhanmohan Devarajan

    To Replace The Labels In Entity Form Using JavaScript In Dynamics CRM

    To Replace the Labels in Entity Form using JavaScript in Dynamics CRM.
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