Scenarios where you go for a workflow instead of plugin
Venkatasubbarao Polisetty
Use a Workflow instead of a Plugin when:No complex coding is required – logic can be handled through configuration.
Business users need to maintain or update the logic (low-code/no-code).
Asynchronous execution is acceptable.
Integration with external systems using connectors is needed (e.g., email, approval flows).
Less critical performance requirements.