As a Cloud Operations Manager, you will lead cloud-based projects across both private and public cloud environments, driving operational excellence and continuous improvement.
Experience. 8 to 12 years
Key Responsibilities
- Lead end-to-end project management: planning, execution, monitoring, and closing of cloud operations projects.
- Collaborate with cross-functional teams to ensure seamless program delivery.
- Manage stakeholder relationships across all organizational levels, ensuring clear and effective communication.
- Foster a culture of continuous improvement and professional development within your team.
Technical Skillset Requirements
- Strong hands-on experience with cloud projects (private and public clouds).
- Expertise in cloud SLAs and SLA-driven service delivery.
- Solid understanding of cloud infrastructure components (compute, network, security).
- Proven experience in preparing cloud operations reports based on incidents, events, and downtime management.
- Ability to create detailed Root Cause Analysis (RCA) documents.
- Experience in creating and managing runbooks and Standard Operating Procedures (SOPs) for cloud operations.
Must-Have Competencies
- Exceptional team management and leadership skills.
- Excellent communication skills to coordinate with teams and stakeholders effectively.
- Proven track record in program management, change management, performance management, and operational excellence.
Expectations from the Role
- Lead and mentor a team, ensuring high levels of engagement and productivity.
- Implement lean management principles to improve efficiency.
- Analyze and improve processes for enhanced operational performance.
- Troubleshoot and resolve any operational challenges, ensuring smooth cloud operations.
How to Apply
If you meet the criteria and are interested in this exciting opportunity, please send your resume to [email protected]