We are seeking an experienced ServiceNow Developer with a passion for creating exceptional digital solutions. As part of our team, you will leverage your expertise in ServiceNow to develop and implement robust technical solutions that meet our clients' needs.
Requirements
- Experience. 5+ years in ServiceNow development
- Technical Skills
- Strong proficiency in Service Portal, Webservices, ITSM, and ITOM
- Hands-on experience with ServiceNow integrations with third-party systems
- Solid understanding of ITIL principles
- Proficient in scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, AngularJS)
- Communication. Excellent communication and interpersonal skills for effective collaboration with users, technical teams, and management
- Mentorship. Ability to mentor team members, ensuring high standards of delivery
- Problem-Solving. Strong analytical skills to translate business requirements into technical solutions and troubleshoot complex issues
Responsibilities
- Thoroughly analyze functional requirements and understand client needs in the context of the project.
- Envision comprehensive solutions for defined functional and non-functional requirements, selecting appropriate technologies and frameworks.
- Implement design methodologies and toolsets to enable application development.
- Coordinate requirements, schedules, and activities to ensure successful project delivery.
- Lead and support User Acceptance Testing (UAT) and production rollouts.
- Create, understand, and validate Work Breakdown Structures (WBS) and estimated efforts for modules/tasks, providing justifications as needed.
- Address issues promptly, maintaining a positive mindset focused on continuous improvement.
- Provide constructive feedback to team members, setting clear expectations and accountability.
- Assist in troubleshooting and resolving complex bugs, offering solutions during code/design reviews.
- Conduct Proof of Concepts (POCs) to ensure proposed designs and technologies meet project requirements.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.