Are you ready to take the helm in revolutionizing benefits operations? As a Benefits Operations Manager (BOM) with us, you'll play a pivotal role in ensuring operational excellence, exceeding client expectations, and fostering a culture of continuous improvement. Here's your chance to lead and shape the future of benefits administration.

Key Responsibilities

1. Operational Excellence. Drive operational performance to surpass contractual standards and operational measures. Your proactive approach ensures timely and quality delivery to both plan sponsors and participants.
2. Process Optimization. Identify opportunities for process enhancements, streamline client operations, and implement efficiencies. Effective project planning and resource management are your forte.
3. Client Engagement. Serve as a primary contact for clients and third-party administrators. Foster strong relationships, navigate tough conversations, and ensure satisfactory outcomes for all stakeholders.
4. Subject Matter Expertise. Become the go-to authority on client plan provisions. Stay abreast of industry developments, share insights with colleagues, and contribute to client renewal meetings and data collection projects.
5. Team Leadership. Lead, mentor, and coach Benefits Operations Associates (BOAs). Assign and oversee workload, track performance metrics, and identify training needs to ensure a cohesive and high-performing team.

Qualifications

1. Education. Graduate degree (except BE/BTech/MCA/regular MBA) preferred.
2. Experience. 5-7 years of hands-on experience in US Benefits Domain and Benefits Administration.
3. Technical Skills. Proficiency in MS applications such as Excel, Word, and PowerPoint.
4. Communication. Excellent verbal and written communication skills.

Why Join Us?

1. Impactful Work. Your efforts directly influence the well-being of plan sponsors and participants, shaping their experience and outcomes.
2. Professional Growth. Opportunities abound for learning, development, and career advancement in a dynamic and supportive environment.
3. Collaborative Culture. Be part of a diverse and inclusive team where collaboration, innovation, and mutual respect thrive.
4. Industry Leader. Join a company at the forefront of benefits administration, where your contributions make a tangible difference.

If you're passionate about driving operational excellence, fostering client relationships, and leading a high-performing team, we want to hear from you! Take the next step in your career journey as a Benefits Operations Manager and make a meaningful impact every day.