As the IT Strategy and Operations Manager, you will play a pivotal role in aligning IT strategies with our high-impact business agenda. You will collaborate closely with vendors, senior management, and various IT teams to define information needs and sustain service levels. Additionally, you will assist in managing IT spending and investments, resolve operational issues directly with clients, and ensure consistency in plans between IT and relevant stakeholders.
Responsibilities
IT General Control Framework Management
- Engage with IT teams, auditors, and legal entities as required.
- Manage audit activities efficiently.
- Establish and maintain relationships with various IT support/business teams, driving improvements in IT engagement.
- Communicate IT decisions effectively to support teams/business.
- Facilitate management responses from HP Global IT leadership.
- Implement automation to enhance processes where applicable.
Management Reporting
- Develop standard reporting, presentation materials, and profitability analysis to facilitate decision-making.
- Monitor Key Performance Indicators through dashboard creation.
- Represent the needs and achievements of the current function to IT leadership management.
- Ensure timely and sufficient communication with IT leadership/customer and support teams.
- Utilize MS Excel, Sharepoint, and Power Bi for reporting and analysis.
Project Management
- Manage small tasks and projects within the team to achieve goals efficiently.
- Develop and implement detailed project plans.
- Support team managers in driving various projects to meet goals.
- Perform risk management to minimize project risks.
- Measure project performance and escalate issues to management as needed.
Education & Experience Recommended
- Bachelor’s degree in Business Administration, Management Information Systems, or equivalent experience.
- 4-6 years of related experience (or master’s degree with 4 years of experience).
- Certifications such as CISA, CPA, CA, or MBA are a plus.
- Strong IT project management experience, preferably with PMP certification.
- Experience in IT controls, audit, and risk assessment.
- Familiarity with IT SOX controls and application risk assessment methodologies.
- Experience working with internal audit departments.
- Proficiency in documentation, communication, and information management systems.
- Knowledge of robotics, automation, and Power BI connections is advantageous.
Disclaimer
This job description outlines the general nature and level of work expected for this role. It is not exhaustive and may be subject to change as needed by management. Additional duties and responsibilities may be assigned based on organizational requirements.