Process Developer

Bangalore Urban, Karnataka, India
Jun 12, 2024
Jun 12, 2025
Onsite
Full-Time
1 Year
Job Description

We are inviting applications for the role of Associate / Process Developer – Retirement Function. In this role, you will be responsible for all activities related to retirement benefits in US institutional retirement.

Key Responsibilities

  1. Retirement Plan Management. Demonstrate a solid understanding of various retirement plans such as 401(k), 403(b), and 457, while staying updated on relevant regulations.
  2. Record Maintenance. Maintain accurate contribution records for retirement participants, ensuring compliance with regulatory requirements and plan guidelines.
  3. Plan Administration. Assist plan sponsors with the administration of their retirement plans, including tasks like contribution calculation, non-standard trading, and complex record-keeping functions.
  4. Regulatory Compliance. Ensure adherence to regulatory requirements, including IRS regulations, ERISA guidelines, and plan documents.
  5. Coordination. Work with financial institutions and service providers to ensure the timely and secure distribution of retirement benefits.
  6. Participant Enrollment. Manage participant enrollment processes, verifying eligibility, processing forms, and updating information as needed.
  7. Compliance Monitoring. Oversee service providers, investment managers, and third parties to ensure compliance with fiduciary responsibilities.
  8. Customer Service. Address participant inquiries about contribution limits, eligibility requirements, and retirement planning resources.
  9. Investment Management. Assist with investment activities like fund transfers, rebalancing, and evaluating investment options.
  10. Loan Requests. Facilitate participant loan requests, ensuring compliance with plan rules and regulations.
  11. Compliance Reviews. Conduct regular compliance reviews to ensure adherence to plan documents, IRS regulations, and applicable laws.
  12. Stakeholder Communication. Communicate with plan sponsors, participants, and other stakeholders to resolve issues and provide updates.
  13. Record Keeping. Maintain accurate records of participant transactions, contributions, distributions, and other activities.
  14. Reporting. Generate and distribute periodic statements, reports, and compliance filings as required.

Qualifications

Minimum Qualifications

  1. Education. Bachelor’s degree in commerce or an equivalent field.
  2. Skills. Basic understanding of retirement plans and regulatory requirements, strong attention to detail and accuracy, ability to work independently and as part of a team, good written and verbal communication skills, and proficiency in email writing.

Preferred Qualifications/Skills

  1. Retirement Plan Expertise. Strong understanding of retirement plans, IRS regulations, and ERISA requirements.
  2. Technical Skills. Proficiency in retirement plan record-keeping systems and Microsoft Office applications, especially Excel.
  3. Process Improvement. Knowledge of Quality Lean/Process Improvement.
  4. Adaptability. Ability to work under pressure in a dynamic environment and adapt to constantly changing priorities.
  5. Creativity. Ability to be proactive and think creatively.
  6. Learning Enthusiasm. Thirst for learning and analytical thinking with a fast learning ability.

Why Join Genpact?

Genpact is an Equal Opportunity Employer committed to creating a dynamic work environment that values diversity, inclusion, respect, integrity, customer focus, and innovation. We do not charge fees to process job applications, ensuring a fair and transparent hiring process. Learn more about us at www.genpact.com and follow us on X, Facebook, LinkedIn, and YouTube.