Senior Delivery Manager

As a Senior Delivery Manager at Adobe, you will oversee the successful delivery of digital marketing solutions across various geographies. This role involves managing complex, large-scale projects and ensuring that they meet the highest standards of quality and efficiency. You will lead a team to drive business transformation and optimize digital assets for global clients.

Key Responsibilities

1. Lead and Oversee Projects. Manage and execute multiple digital marketing implementation and transformation projects using Agile methodologies.
2. Resource and Cost Management. Direct efficient resource use and improve cost management through business transformation and technology.
3. Senior Partner Management. Interface with senior partners across geographies in a complex matrix environment, ensuring alignment and effective communication.
4. Client Escalations. Handle client escalations with a focus on resolution and maintaining strong relationships.
5. Lead and Mentor. Guide a team of resources to successfully implement Adobe’s digital marketing solutions. Foster and develop talent to help clients optimize their digital assets.
6. Talent Development. Encourage continuous learning and growth within the team, ensuring they are equipped to handle the evolving demands of digital marketing.
7. Set Standards. Define and enforce project quality and performance standards. Govern risks and issues to ensure project success.
8. Delivery Excellence. Structure and manage projects and programs to meet overall objectives and client business drivers.
9. Engagement Setup. Establish new customer engagements and digital delivery models, ensuring alignment with client objectives and industry best practices.
10. Systems Integrator Handling. Manage relationships with Systems Integrators (SIs) to facilitate smooth project execution.
11. Tool Proficiency. Demonstrate expertise in digital marketing tools and technologies, including SEO, SEM, content marketing, influencer marketing, content automation, campaign marketing, data-driven marketing, e-commerce marketing, social media marketing, and email marketing.
12. Optimization and Value Creation. Help clients unlock value in areas of commerce, content, and marketing across various industry segments.

Required Skills and Qualifications

1. Proven Experience. Extensive experience in leading and delivering multi-stage digital marketing projects.
2. Stakeholder Management. Strong skills in managing senior stakeholders and navigating complex organizational structures.
3. Digital Marketing Tools. Expertise in a broad range of digital marketing tools and strategies.
4. Leadership. Proven ability to lead and develop teams, manage client relationships, and handle escalations.
5. Project Management. Demonstrated ability to manage large-scale projects, govern delivery excellence, and drive business transformation.

Why Adobe?
Adobe is an equal opportunity employer committed to creating a diverse and inclusive workplace. We do not discriminate based on gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status. We strive to ensure that our workplace is accessible to all and encourage applications from all qualified individuals.

If you need assistance with the application process or require accommodations, please contact us at [email protected] or call (408) 536-3015.