Job Description:
 

Responsible for deep technical pre-sales support of Information Security products within the Symantec portfolio – primarily the Symantec Identity Management Security Solution. Key activities include proof-of-value engagements, best practices and architectural guidance discussions, product demonstrations, product health checks, RFP/I responses and customer presentations.

• Work closely with Broadcom sales teams to help identify and remove technical barriers needed to achieve Symantec sales outcomes
• Demonstrate, differentiate and position Symantec technical product features, functions and best practices via customer interactions, demos, proof of concept (POC) and product health checks to influence customer renewal decisions
• Drive customer success by partnering with a number of internal and external organizations including technical support teams, product management teams, sales teams, partners and more
• Train Broadcom or partner technical teams on specific value propositions, competitive differentiation and best practices to help them position Symantec solutions
• Deep technical expertise across one or more of the Symantec Identity Management Security Solutions and platforms:
• Layer7 API Gateway
• Symantec VIP
• Symantec SiteMinder
• Symantec Directory
• Symantec PAM
•  Kubernetes based deployments
• Ability to design, deploy, configure and tune these solutions to meet large customer (Fortune 1000) use cases – primarily in a “proof of value” pre-sales context
• Previous Systems Engineering or professional services consulting experience with enterprise products preferred
• Ability to co-manage large, complex technical projects involving a combination of best practices, enterprise software and hardware solutions across a number of disparate departments.  
• Aptitude to effectively identify and track deliverables necessary to drive joint initiatives and build relationships with key customer and internal personnel
• Strong ability to effectively link technology solutions to business needs
• Ability to relate to a wide range of technical staff and executives in customer environments
• A "solutions mindset" that demonstrates technical competence but is open to multiple points of view for how Symantec products fit into an overall security program.
• Technical knowledge of various cloud architectures and use cases (e.g., AWS, Azure & GCP)
• Strong interpersonal skills and a collaborative approach to problem solving
• Strong presentation and writing skills
• Demonstrable experience in systems administration, solutions delivery or related field
• Ability to present a professional appearance and demeanor
• Programming/scripting experience is a required at the API level
  
  
  Additional technical skills and certifications
  
   
• Industry security certifications (CISSP, CCSK, etc.) and Symantec certifications (SEP, EDR & SEPM) are a plus
• Bachelor's + 8+ years of related experience required
• SCRUM AGILE Methodologies
• REST and SOAP APIs
• Oauth and Open ID Connect expertise
• Mobile App security
• Kubernetes, Docker, Helm
• Familiar with ssl /pki security
• JWT, SAML, based authentication