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Enable Copilot Features in Customer Service Workspace2/14/2024 7:20:36 AM. Unlock enhanced productivity in customer service with Copilot features. Enable AI assistance and automation to streamline workflows, improve support efficiency, and enhance the customer experience wit
In-App Notifications within Dynamics 365 Customer Service Workspace1/31/2024 4:09:12 AM. Enable the In-app notification feature in the model-driven app by following simple steps on Power Apps. Implement a plugin in Visual Studio to receive notifications when a new case is created.
Anytime Customer Support Using Artificial Intelligence Chatbot In Customer Service 7/21/2020 6:14:45 AM. This article focuses on the basic knowledge of the chatbot. It looks at how a rule-based chatbot, machine-learning chatbot, and AI chatbot work. We look at why we need chatbots for the customer servic
Chatbots for Customer Support4/23/2018 12:48:26 AM. Have given few information on how Chatbots are used today, also the Pros and Cons of it.

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