We all know that we can create a group of our Dynamics 365 CE entities in a more logical manner using apps. If you are interested in creating a new app, you can refer to my earlier post for the same. In this article, we are going to discuss Dynamics 365 app-specific URLs.
RequirementLet’s say we have created a custom app and we have a requirement to send an email with the record URL to other users or maybe we want to use it in our script/code, but we want the record to open in its specific app instead of default custom app.
SolutionTo implement the above requirement, we can use appid, while building a record URL. Let's say we want to send an email having contact URL. To open the contact record in our custom Contact Center app, we use the following steps,