Generative AI  

Generative AI, Part 2 — Style, Persona & Brand: Controllable Generation Without Fine-Tuning

Introduction

You rarely need a new model to “sound like us.” You need controllable generation: techniques that steer tone, structure, and persona at inference time with minimal examples and hard guarantees. This article covers practical style transfer—brand voice, audience targeting, and persona constraints—without fine-tuning or external retrieval. We’ll use small, testable artifacts (lexicons, do/don’t lists, style frames) plus validation so outputs are on-brand, safe, and reproducible.


The Control Stack (What to Specify First)

Think of style control as four layers—each one narrower and more enforceable than the last:

  1. Format frame — Headings, bullet rules, sentence limits, required sections.

  2. Tone & persona — Voice adjectives (“warm, concise, concrete”), audience (“CFO, technical buyer”), perspective (1st/2nd person).

  3. Lexicon policyAllowed verbs, preferred nouns, banned clichés, product names with capitalization rules.

  4. Claims boundaries — No competitive claims, no guarantees, hedged language for uncertain areas.

Order matters: format first, then persona, then lexicon. If you invert it, tone will drift and structure will collapse.


Style Frames (Reusable Prompt Blocks)

A style frame is a short, reusable block you can compose per use case.

Example: “Crisp B2B Launch” frame

[STYLE]
Voice: plain, energetic, concrete; avoid hype words ("revolutionary","game-changer").
Audience: time-pressed execs; assume domain knowledge; no definitions of basics.
Rhythm: short sentences (≤ 18 words), active voice, one concrete example per section.

[LEXICON]
Prefer verbs: streamline, validate, orchestrate, reduce, accelerate.
Prefer nouns: evidence, policy, control, outcome, latency, unit economics.
Ban: disrupt, groundbreaking, magical, 10x (unless measured).

[FORMAT]
Sections: Overview (2 sentences), What Changed (3 bullets), Why It Matters (3 bullets), CTA (1 sentence).

Compose frames per channel (email, web, release notes), region (EN-US vs EN-UK spelling), or persona (PM vs. CFO). Store them as versioned snippets.


Persona Conditioning (That Actually Sticks)

Models follow persona better when you bind goals and constraints to the persona, not adjectives.

Template

Persona: {CFO}
Goals: make cost and compliance clear in <60s>; surface risk tradeoffs; tie to budget cycle.
Constraints: avoid jargon; no promises; quantify when possible.
Reader assumptions: understands unit economics; unfamiliar with our product.

Feed this before the content ask. Keep it ≤ 120 tokens.


Micro-Examples (Few-Shot, But Surgical)

Use 2–3 tiny exemplars targeted to frequent failure modes, not a page of copy.

Do

Input: "Explain new audit trail"
Output (CFO tone):
- Tracks who/what/when for every change
- Tamper-evident log lowers audit cost
- SOC2/ISO mapping included

Don’t

- “This is revolutionary!!!”
- “Guarantees compliance in all cases”
- “We’re the only solution…”

Exemplars should be schema-true to your format frame (bullets, sentence limits). That trains structure more than style adjectives ever will.


Hard & Soft Constraints (Hybrid Control)

  • Soft cues: style frames, lexicons, persona goals.

  • Hard checks: regex for banned terms, sentence length caps, emoji restrictions, capitalization rules, brand name policy.

  • Repair loop: generate → validate → (repair or resample with tighter params).

Validator sketch (pseudocode)

banned = {"revolutionary","game-changer","guarantee"}
caps   = r"\b(product x|ProductX)\b" # enforce "Product X"
max_words_per_sentence = 18

def validate(text):
    issues=[]
    if any(w in text.lower() for w in banned): issues.append("banned_term")
    for s in split_sentences(text):
        if count_words(s) > max_words_per_sentence: issues.append("long_sentence")
    if not re.search(caps, text): issues.append("brand_casing")
    return issues

Controlling Length, Rhythm, and Structure

  • Length: set min/max tokens; chunk by sections with independent caps.

  • Rhythm: specify average sentence length and limit commas; ask for “one vivid concrete noun per paragraph.”

  • Structure: require exact section keys and bullet counts; use stop sequences between sections (“\n\n## ”) to segment generation.

Sectioned generation plan

  1. Ask for outline (one bullet per section).

  2. Validate outline lengths & lexicon.

  3. Generate each section from its outline line.

  4. Stitch and run final validators.

This plan reduces drift and keeps cadence consistent.


Multi-Style Output (A/B Ready)

Ask the model to produce labeled variants under the same constraints.

Prompt scaffold

Generate two variants (A, B) using the same FORMAT and LEXICON.
A: “Energetic plain”
B: “Trusted advisor”
Each must fit length caps and ban list.

Score with lightweight heuristics (readability, banned-terms, sentence variance) and log both. Human pick + implicit feedback becomes next week’s micro-example.


Guarding Claims Without RAG

Even without retrieval, you can reduce risky claims:

  • Attribution hedges: “According to our 2024 policy,” “Typical results include…” (no numbers).

  • Scope boundaries: “This overview is informational; for SLAs see contract.”

  • Counterfactual check: ask the model to list “statements that could be mistaken for guarantees” and rephrase them before final.

In production, add source-grounding. But for strictly generative use, disciplined hedging + validators lower risk.


Practical Presets (Copy/Paste)

LinkedIn post (thoughtful, non-hype)

  • Decoding: top-p 0.92, τ=0.8, repetition penalty 1.05

  • Frame: 3 short paragraphs; 1 concrete example; 1 question; no hashtags in body

  • Lexicon: prefer “evidence, practice, outcomes”; ban “revolutionize, magic”

Release notes (scannable)

  • Decoding: top-p 0.85, τ=0.5 or beam=3

  • Frame: 3 bullets: change / benefit / enablement; ≤ 18 words/bullet

  • Guard: require product name casing; forbid future-tense promises

Email nurture (CFO)

  • Decoding: top-p 0.9, τ=0.7

  • Frame: subject ≤ 52 chars; opener ≤ 18 words; 3 bullets; CTA line

  • Guard: ban emojis; require quantified benefit (non-numeric phrasing allowed)


Measuring “On-Brand” Without Labels

  • Constraint pass-rate: % outputs that pass all validators first try.

  • Lexicon adherence: presence of preferred verbs/nouns; absence of banned terms.

  • Cadence metrics: average sentence length, variance, paragraph length distribution.

  • Human skim-scores: 5-point rubric on voice fit; sample 30/week.

  • Self-consistency: distance between variants; pick centroid-closest for stability.

Track time-to-valid (generation + repair loops) and aim to increase first-pass pass-rate with better frames, not lower standards.


Troubleshooting (Fast Fix Guide)

  • Too fluffy → Lower τ (−0.1), lower top-p (−0.05), strengthen lexicon with concrete nouns.

  • Too stiff → Raise τ (+0.1), allow one metaphor per section, relax sentence cap to 22 words.

  • Style drift mid-doc → Sectioned generation with stops; regenerate only the drifting section.

  • Brand violations → Expand banned list; add casing regex; keep a repair step that substitutes approved phrases.

  • Cliché creep over time → Rotate micro-examples quarterly; add “ban-n-grams” from recent outputs.


A Minimal “Style Controller” Object

Treat style as config, not prompt prose:

{
  "format": { "sections":["Overview","What Changed","Why It Matters","CTA"], "max_words_per_sentence":18, "bullets_per_section":{"What Changed":3,"Why It Matters":3} },
  "persona": { "role":"CFO", "goals":["clarity","risk tradeoffs"], "constraints":["no jargon","no promises"] },
  "lexicon": { "prefer":["evidence","control","outcome","reduce","accelerate"], "ban":["revolutionary","game-changer","guarantee"] },
  "decoding": { "top_p":0.9, "temperature":0.7, "repetition_penalty":1.05 },
  "validators": ["banned_terms","sentence_length","brand_casing"]
}

Log this alongside the prompt hash and seed so outputs are reproducible and auditable.


Conclusion

Controllable generation is a systems problem, not a vibes exercise. By front-loading format, binding persona to concrete goals, enforcing a lexicon policy, and validating hard constraints, you can deliver copy that is consistently on-brand—without fine-tuning or retrieval. Small artifacts—style frames, micro-examples, validator rules, and decoder presets—compound into a reliable pipeline that scales across channels and teams.