How to run the workflow process jobs with the workflow owner account?


In some case, the workflow process jobs has to send emails with “From Address” as the workflow owner (it can be server account with email address like But, by default dynamics runs the process as current logged in user (user may not have access to send email, like, sometimes it may throw error if current user doesn’t have permission to send email.


If it is a “Background workflow”, then you need to convert it into “Real-time workflow” (Click on Convert to Real-Time workflow) to see the option “Execute as”.

After setting the “Execute as “ -> “The owner of the workflow”, convert the workflow to real-time then save it and Activate the workflow as shown in the above screenshot.