Problem
In some case, the workflow process jobs has to send emails with “From Address” as the workflow owner (it can be server account with email address like [email protected]). But, by default dynamics runs the process as current logged in user (user may not have access to send email, like [email protected]), sometimes it may throw error if current user doesn’t have permission to send email.
Solution
If it is a “Background workflow”, then you need to convert it into “Real-time workflow” (Click on Convert to Real-Time workflow) to see the option “Execute as”.
After setting the “Execute as “ -> “The owner of the workflow”, convert the workflow to real-time then save it and Activate the workflow as shown in the above screenshot.