At Adobe, we are dedicated to revolutionizing the digital world through exceptional experiences. We provide individuals, from emerging talents to global brands, with the tools they need to design and deliver outstanding digital experiences. Our passion lies in empowering people to create captivating images, videos, and applications and transforming how companies engage with customers across all screens. We are committed to fostering an inclusive environment where everyone is valued and has equal opportunities to thrive. We believe that innovation can come from anywhere within the organization, and we encourage everyone to contribute their ideas to help shape the future.
The Challenge
The digital landscape is rapidly evolving, rendering traditional business models obsolete and impacting every stage of the customer lifecycle. Leading companies are turning to Adobe Marketing Cloud to stay ahead of the curve. The Adobe Multi Solution Architecture team comprises elite consultants who collaborate with clients to define, execute, and govern their digital marketing strategies, ensuring they derive maximum value from their Adobe investment. We partner with senior executives to comprehend their business challenges, envision solutions, and translate those visions into reality. By merging strategy and technology, we assist clients in resolving their critical marketing issues.
As a Multi-Solution Architect (MSA), your executive presence, digital marketing strategy expertise, and technical acumen will guide cross-functional project teams through the definition, deployment, and optimization stages of Adobe Consulting engagements, ensuring customer success. Leveraging your deep knowledge of digital marketing technology, you'll align overall solution architecture with digital marketing strategy to become a trusted advisor to organizations embarking on cross-channel digital marketing and experience initiatives.
Who You Are
The successful MSA will possess either deep digital marketing product implementation expertise or deep digital marketing strategy, program management, and leadership expertise. We seek individuals who are eager to enhance their proficiency in digital marketing strategy or comfortably lead digital marketing technical implementations. With 10+ years of relevant experience focused on technical delivery, excellent executive presence, and a profound understanding of the importance of solid digital marketing strategy, you'll guide Adobe customers to leverage digital technologies effectively, creating new value sources for their customers.
If you thrive in a dynamic environment where your ideas shape both your customer's strategy and the future vision of your consulting practice, then this is the team for you.
Your Responsibilities
Strategic Excellence
- Construct technical architectures of multiple solutions tailored to the client's industry standards, use cases, strategy, and technical requirements.
- Collaborate with technical leads to design solutions that optimally utilize Adobe tools and support client use cases, strategy, and industry standards.
- Break down customer strategies into phased roadmaps aligned with priorities, industry best practices, and technology prerequisites.
- Provide strategic guidance to customers to maximize their digital marketing effectiveness.
- Incorporate industry best practices into customer digital marketing strategies.
- Contribute to the overall maturity and scale of the consulting practice by sharing knowledge, best practices, and methodologies.
Execution Excellence
- Act as the Lead Consultant on large, complex customer engagements, coordinating with internal and external project teams.
- Oversee the technical project delivery process, managing scope and maintaining regular communication with customers and internal teams.
- Translate complex business and technical strategies into actionable requirements for Adobe Solution teams.
- Achieve customer satisfaction through successful project delivery and expanded partnerships.
- Review current customer implementations with a focus on multi-solution and digital strategy alignment.
- Capture and communicate experiences in formal post-mortems, sharing lessons learned and best practices within the consulting practice.
Your Skills and Experience
- 12+ years of relevant experience in leading professional services roles or other leading digital jobs.
- Experience in designing and/or implementing solutions for web content management, analytics, marketing automation, and more.
- Understanding of custom software development processes and engagement methodologies.
- Knowledge of current digital marketing trends and best practices.
- Expertise in languages and technologies such as HTML, JavaScript, Java, REST, and web analytics.
- Innovative thinker with strong executive presence and excellent communication skills.
- Exceptional problem-solving, conflict resolution, and negotiation skills.
- Proficiency in team building, management, and coordination of complex projects.
- Ability to manage in an environment of ambiguity with diverse stakeholders.
- Willingness to travel up to 50% in support of key customer project milestones.
Desirable but not essential
- Experience with the launch and operation of highly available, high-traffic internet or mobile services.
- Familiarity with Adobe technologies.
- Proficiency in multiple languages.
- MBA or experience as a Consulting Manager in a large consulting organization.
- Experience managing offshore teams.
- Certification in Scrum or PMP.
At Adobe, we are committed to fostering a diverse and inclusive workplace where everyone has the opportunity to succeed. We do not discriminate based on gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. If you require accommodations to navigate our website or complete the application process, please contact [email protected] or call (408) 536-3015.
Join us at Adobe and be part of a team that is shaping the future of digital experiences for customers worldwide.