As an Executive at EXL, you will be involved in providing support and handling various tasks related to the insurance process. This role requires strong computer and communication skills, as well as the ability to manage multiple tasks efficiently.
Skills Required
- Phone Manner
- Soft Skills
- Microsoft Office (particularly MS Excel)
- Computer Navigation
- Internet Usage
Key Responsibilities
- Technical Skills. Utilize strong PC skills and knowledge of Microsoft Office, especially MS Excel, for data entry and analysis. Navigate various computer systems and applications with ease.
- Process Specific. Handle tasks related to insurance processes, ensuring accuracy and efficiency in data entry and management. Maintain a good typing speed of 25 WPM with 95% accuracy.
- Customer Service. Provide excellent customer service by demonstrating active listening, clear communication, and a focus on addressing customer needs and concerns.
Skill Set Requirements
- Proficient in Microsoft Office, with a strong emphasis on MS Excel.
- Good computer navigation skills and knowledge of internet usage, including web browsers and search engines.
- Minimum of 1 year of insurance experience is required.
- Good typing speed with 25 WPM and 95% accuracy.
- Average oral communication skills and phone manner.
- Active listening and document interpretation skills.
- Strong customer service focus.
- Self-disciplined, result-oriented, and capable of working effectively in a team.
- Ability to adapt, multitask, and solve problems.
- Attention to detail and data gathering ability.
Educational Requirements. Graduate with at least 15 years of full-time education.
How to Apply
If you meet the qualifications and are interested in this opportunity, please apply through the EXL career portal or contact [HR/Recruiter Contact Information] for further details.