The Lab Maintenance Technician plays a crucial role in ensuring the seamless operation and maintenance of a dedicated Android testing laboratory. This entails overseeing device inventory, troubleshooting technical issues, managing device software, and maintaining a well-organized lab environment.
Responsibilities
Device Shipments
- Receive devices and meticulously track shipments.
- Maintain and update a comprehensive inventory of lab equipment and development work.
- Conduct sanity checks and functionality tests on received devices.
- Update devices with the latest builds, troubleshoot, and repair malfunctioning devices.
- Perform software updates on devices.
- Report issues, triage them, and coordinate resolutions with the team.
Device Health
- Monitor the daily status of device uptime and contribute to the maintenance of test beds.
- Ensure stakeholders are promptly informed of any system downtime or power issues.
- Liaise with Client REWS for lab maintenance and audits.
Skills Needed
- Hands-on experience with embedded systems and knowledge of bootloaders flashing system software.
- Familiarity with the Linux environment and proficiency in using basic commands.
- Experience in flashing devices, installing custom ROMs, and utilizing debugging tools like ADB.
- Basic proficiency in network troubleshooting (TCP/IP, Wi-Fi).
- Proficient in IT support tasks such as software installation and troubleshooting.
- Any programming skills, preferably with Python.
- Familiarity with the safe handling of embedded devices.
Desired Experience
- Minimum of 3 years' experience in a lab support role or related field.
- Prior experience working in an Android lab environment.
This role offers an exciting opportunity to contribute to the smooth functioning of our Android testing laboratory, leveraging your expertise in embedded systems, software maintenance, and troubleshooting.