We are seeking an experienced Learning Program Manager to join our Capability Development team. In this role, you will lead a portfolio of projects focused on capability development initiatives, ensuring they align with the strategic goals of the organization. You will play a critical role in transforming our processes and systems to meet the needs of a dynamic workforce.
Key Responsibilities
- Provide strategic oversight for digital Capability Development (CD) projects, ensuring timely delivery within scope and budget.
- Develop and manage comprehensive project plans, timelines, and budgets, while efficiently allocating resources and setting clear objectives.
- Collaborate with key stakeholders across HR and other departments to define project requirements and objectives.
- Implement project management best practices to monitor progress, identify issues, and proactively manage risks.
- Ensure the quality and accuracy of project deliverables, including documentation, reports, and system enhancements.
- Support change management initiatives related to digital HR projects, including developing communication plans and training for HR teams and end-users.
- Coordinate with third-party vendors and consultants to ensure they meet project requirements.
- Develop and maintain key performance indicators (KPIs) to measure project success and make data-driven decisions.
- Continuously evaluate and enhance project management processes for maximum efficiency and effectiveness.
- Partner with digital HR ecosystem vendors to bring innovative technology solutions that address specific business challenges.
- Design and implement intelligent automation initiatives (using RPA, conversational AI, etc.) to enhance employee experiences and operating models.
Qualifications
- Education. Bachelor’s degree in a related field; a Master’s degree is preferred.
- Certification. PMP certification is highly desirable.
- Minimum of 10 years in project management, with a focus on digital HR projects; consulting experience is a plus.
- Knowledge. Strong understanding of HR processes, practices, and technologies.
Skills
- Proven ability to manage complex projects with multiple stakeholders.
- Excellent communication, collaboration, and leadership abilities.
- Strong problem-solving and analytical skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong organizational and time management skills.
Why Join EXL?
At EXL, we foster a culture of collaboration, innovation, and continuous improvement. By joining our team, you'll have the opportunity to work on transformative projects that drive real impact in data-led industries. We value diversity and are committed to creating an inclusive environment where every team member can thrive.