Join a world-class team at Gartner IT, where innovation drives us to deliver cutting-edge technology solutions that power Gartner’s success. We thrive on a culture of continuous innovation and an outcome-driven approach. Our team values creativity and collaboration, recognizing that great ideas can come from anyone.
What You'll Do
- Documentation. Create and maintain up-to-date documentation for network design, operation, and procedures.
- Travel. Extensive travel (over 60%) to provide onsite support for Gartner conferences globally.
- Problem-Solving. Utilize strong judgment, decision-making, and problem-solving skills.
- Technical Expertise. Apply your knowledge of network operating systems, topologies, hardware, routing, switching, and security.
- Support. Provide technical support and troubleshoot network issues. Manage hardware inventory and firmware updates.
- Collaboration. Liaise with regional and global team members, and build strong relationships with conference business units.
What You'll Need
- Experience. 2-4 years of experience as a network specialist.
Technical Skills
- Setup, support, and implementation of IP network solutions.
- Basic configuration and support of OSPF, EIGRP, PPP, VLAN, SPAN.
- Knowledge of network management protocols and tools.
- Support for DHCP and DNS.
- Network troubleshooting skills.
- Vendor management experience.
- Understanding of wireless networks, including planning and survey tools.
- Familiarity with Microsoft WIN7/10/MAC.
- Ability to configure, implement, and troubleshoot Cisco Wireless Controllers and access points.
- Soft Skills. Strong communication, interpersonal, and project management skills.
Who You Are
- Motivated. A high-potential performer who demonstrates the ability to influence and lead.
- Communicator. Strong communicator with excellent interpersonal skills.
- Problem-Solver. Capable of solving complex problems and managing ambiguity.
- Teachable. Embraces feedback and best practices for continuous improvement.
- Professional. Maintains a professional demeanor and appearance.
What We Offer
- Work Environment. Enjoy a positive culture with integrity, collaboration, and innovation at its core.
- Growth Opportunities. Limitless growth potential with opportunities for advancement.
- Recognition and Rewards. Performance-based recognition and exceptional compensation.
- Training and Development. Access to industry-leading training and development programs.
- Hybrid Work. Flexibility to work virtually or in a vibrant, engaging community environment.
Why Gartner?
At Gartner, we guide leaders who shape the world through expert analysis and actionable insights. With a global presence of over 20,000 associates, we are committed to delivering impactful results and offering limitless opportunities for professional and personal growth. Our inclusive teams are diverse and collaborative, ensuring a supportive and dynamic work environment.