At Microsoft, we're committed to delivering unparalleled quality of service in a Cloud First world. Our Azure Storage team plays a pivotal role in this endeavor, ensuring the availability, reliability, and performance of our cloud services. As a Service Engineer on our team, you'll be at the forefront of innovation, troubleshooting, and automating new hardware validation systems. If you're passionate about working in a fast-paced environment with smart colleagues and enjoy solving complex challenges, this role is for you.
Key Responsibilities
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Implement High-Performance Solutions. You'll work collaboratively across teams to implement high-performance solutions, adhering to quality checklists and minimizing dependencies.
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Monitor and Analyze Telemetry Data. Monitoring telemetry data is crucial in identifying patterns that reveal errors and unexpected issues. You'll perform in-depth analyses to proactively address potential problems.
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Incident Response and Automation. Responding to incidents swiftly is vital. You'll troubleshoot basic issues, deploy fixes, and implement automations to prevent recurrences, thus ensuring uninterrupted service delivery.
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Collaboration and Communication. Collaboration is key to our success. You'll proactively share information within and across teams, managing dependencies efficiently to support collective goals.
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Continuous Improvement. Your insights and best practices will contribute to the continuous improvement of our systems, platforms, and product features. This involves participating in design reviews, incident drills, and debriefs, fostering a culture of innovation and excellence.
Qualifications
Required
- Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent experience.
- 3+ years of technical experience in software engineering, network engineering, or systems administration.
- Proficiency in coding languages such as C, C++, C#, Java, JavaScript, or Python.
Preferred
- Bachelor's or Master's Degree in Computer Science, Information Technology, or related field.
- 1+ years of technical experience with coding proficiency.
- Strong problem-solving skills and ability to thrive in a fast-paced environment.
Additional Information
Microsoft is an equal-opportunity employer, fostering a culture of respect, integrity, and accountability. We believe in empowering every individual to achieve more and embrace diversity in all its forms. If you require assistance or accommodation during the application process, please don't hesitate to reach out.