Join IBM as an Application Developer and play a pivotal role in leading the company's future endeavors. Your expertise will be instrumental in translating system requirements into the design and development of customized systems within an agile environment. At IBM, your contributions will empower both the company and its clients globally, driving innovation and propelling us into the forefront of technology. With access to cutting-edge education, tools, and technology, you'll have an unparalleled career path with the world’s technology leader. Come to IBM and make a global impact!

Job Code. 696426BR

Your Role and Responsibilities

As a ServiceNow Developer at IBM, you'll be deeply involved in various aspects of configuring and implementing the ServiceNow platform. Your responsibilities will include.

• Assisting clients in the design, business architecture, process development, functional implementation, and support of ServiceNow Applications.
• Collaborating closely with business consultants, project teams, and client resources to define, detail, and scope technical requirements into solution architecture.
• Contributing to the design and development of client-specific needs, including API-based integrations and custom design for UX/UI.
• Performing ServiceNow module-specific implementation and configuration.
• Conducting delivery testing, validation, and hypercare activities.
• You'll have access to technical and management training courses to grow your expertise within ServiceNow and other areas of interest.
• Assisting in troubleshooting patch/release management issues, focusing on specific products (IT, HR, GRC, CSM, etc.).
• Developing UI forms, fields, notifications, and workflows.
• Maintaining JavaScript server/client code.
• Creating new HR service catalog requests and items with variables.
• Creating, monitoring, modifying, and publishing service catalog workflows with approvals.
• Creating access control rules (ACLs).

Required Technical and Professional Expertise

• Bachelor's Degree.
• 5 years of experience working on the ServiceNow Platform.
• ServiceNow Certifications – Certified System Administrator (CSA) & Certified Application Developer (CAD).

Preferred Technical And Professional Expertise

• Experience with JavaScript and XML.
• ITIL V3/V4.

About Business Unit
IBM Consulting is IBM’s consulting and global professional services business. We offer market-leading capabilities in business and technology transformation across various industries. We are committed to accelerating our client’s businesses through the power of collaboration and responsible technology usage.

Your Life @ IBM
At IBM, dedication to client success, innovation, trust, and personal responsibility are at the core of our work. We foster a culture of continuous learning, growth, and collaboration, where every IBMer can thrive and contribute to exceptional outcomes for our customers.

About IBM
IBM’s mission is to improve business, society, and the human condition through the application of intelligence, reason, and science. As one of the largest corporate organizations and technology employers globally, we pride ourselves on being at the forefront of technological innovation and responsible technology usage.

Being You @ IBM
IBM is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We value and celebrate diversity in all its forms and are dedicated to fostering an environment where everyone feels valued, respected, and empowered to bring their authentic selves to work.