At Coforge, we are seeking experienced ServiceNow Senior Developers who possess a comprehensive skill set in ServiceNow platform development and IT Service Management (ITSM). As a ServiceNow Developer, you will play a pivotal role in developing, designing, and owning technical solutions on the ServiceNow platform. Your responsibilities will include providing best practices and creative application development expertise to deliver robust solutions to our internal business and technical clients.
Skills Required
- ServiceNow
- ITSM
- Deployment Procedure
- Integration
- Core Development Skillset (Business Rules, Client Script, Script Include)
- Flow Designer
- Workflow
- Custom Applications & Scoped Applications
Key Responsibilities
- Develop, design, and own technical solutions on the ServiceNow platform.
- Provide best practices and creative application development expertise.
- Focus primarily on ServiceNow ITSM Pro Incidents, Service Requests, and Catalog Items.
- Demonstrate a strong understanding and knowledge of ITIL Processes.
- Design and develop solutions within the ServiceNow environment, including modifications of applications, forms, workflows/flows, and interfaces supporting ITIL customers.
- Develop and configure various ServiceNow components such as Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, and Widgets.
- Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps, and other core concepts.
- Establish standards, processes, and support for maintaining the existing environment.
- Develop use-case scenarios for testing purposes.
- Assist in analyzing and converting business requirements into system requirements.
- Collaborate with stakeholders to design testing strategies for development, QA, and UAT environments.
- Possess working knowledge of the ServiceNow release upgrade process for implementation.
- Experience with the full suite of ITSM modules, including Incident, Request, Problem, Change, Case Management, and Service Portal.
- Integrate ServiceNow applications with third-party applications using REST/SOAP APIs.
- Proficiency in JavaScript, JSON, AJAX, HTML, XML, and Angular with advanced scripting capabilities.
- Strong debugging and troubleshooting skills are required.
- Proficient understanding of the end-to-end deployment process.
Additional Information. Immediate joiners would be preferable.
This role offers an exciting opportunity for individuals with a passion for ServiceNow development and a desire to contribute to the enhancement of IT service management processes within a dynamic and innovative environment.