Join our dynamic team at Ericsson as an Operations Manager focusing on Information Security. This pivotal role requires advanced domain knowledge in information security and a proactive approach to managing security incidents and compliance. You will serve as a crucial point of contact for both Offshore and Onshore teams, as well as for our esteemed customers, ensuring effective delivery of security services.
Key Responsibilities
- Fulfillment Management. Ensure efficient delivery of all activities within your domain, adhering to KPIs and SLAs.
- Problem Solving. Proactively analyze issues and provide fact-based solutions.
- Interpersonal Skills. Demonstrate excellent oral and written communication, fostering clear exchange of information and knowledge.
- Team Collaboration. Work closely with project teams and internal departments to achieve common goals.
- Task Delegation. Efficiently delegate tasks within the team to meet SLAs.
- Stakeholder Interface. Engage with various organizational entities including Business & Compliance, Service Owner, and others.
- Customer Interaction. Interact with top-level management of customers as necessary.
- Operational Excellence. Attend management meetings related to Shift Operations activities and ensure security responsibilities are followed diligently.
Qualifications and Experience
- Education. BE/ B.Tech (Telecommunication/ Computer Science)
- Industry Experience. 3-5 years in Information Security & Line Management, 8 to 12 years' experience in IT
- Certifications. ISO 27001 Lead Implementer, CISSP, CRISC, CISM, and ITIL certifications are advantageous
- Skills. Advanced knowledge of information security, security control frameworks, and IT
Why Ericsson?
At Ericsson, you'll find unparalleled opportunities to leverage your skills and creativity to tackle global challenges. Join a team of diverse innovators dedicated to pushing boundaries and crafting pioneering solutions. We encourage diversity and inclusion, believing that collaboration across different backgrounds drives innovation and fuels our growth.
Diversity and Inclusion
Ericsson is committed to fostering an inclusive environment where diversity is celebrated. We champion collaboration among individuals with varied experiences, knowing it is key to driving innovation essential for our future success. We invite individuals from all backgrounds to apply and thrive within our team.
Join Us
If you're ready to make an impact in the realm of Information Security and drive operational excellence with Ericsson, apply today and embark on a journey where your contributions will shape the future of technology solutions.