Birlasoft is seeking a highly skilled Technical Specialist - App Development to join our dynamic team. As a Technical Specialist, you will be responsible for providing L2 support to our production environment, performing detailed impact analysis, and troubleshooting technical issues to ensure seamless operations. You will play a pivotal role in maintaining the quality of applications, providing timely solutions, and ensuring high-performance standards across our systems.
Your expertise in .NET technologies, Microsoft SQL Server, and API development will be crucial in handling and resolving complex issues. If you are someone with a deep technical background, passionate about problem-solving, and have hands-on experience in production support and application development, we would love to have you on board.
Key Responsibilities
- Production Support: Act as a second-level support for production issues. Investigate, analyze, and resolve incidents impacting production services, ensuring minimal downtime.
- Impact Analysis: Conduct in-depth root cause analysis of incidents and problems and provide effective solutions to prevent recurrence.
- Collaborate with Teams: Work closely with development, operations, and QA teams to resolve issues and improve application stability and performance.
- Develop & Maintain Web Services: Design, develop, and support RESTful APIs, WCF services, and other integration components to enhance system functionality.
- Database Management: Work on Microsoft SQL Server for writing complex queries, stored procedures, and performance tuning to optimize database performance.
- Software Lifecycle Support: Contribute to all phases of the Software Development Life Cycle (SDLC) ensuring that software solutions meet business needs and quality standards.
- Process Improvement: Identify and implement process improvements to enhance productivity, efficiency, and performance of applications in production.
- Troubleshooting & Debugging: Leverage your strong .NET development background to troubleshoot and resolve issues related to software bugs, performance, or other technical challenges.
- Collaboration and Knowledge Sharing: Participate in knowledge-sharing sessions with peers and junior developers to foster a collaborative learning environment.
Skills and Qualifications
- Education. Bachelor's in Technology (B.Tech) or Master's in Computer Applications (MCA) from a recognized institution.
- Experience. 4-6 years of hands-on experience in development, production support, and troubleshooting using .NET technologies.
- Strong proficiency in .NET Framework, SSIS, WCF, MVC, Web Services, API development, JavaScript, and JQuery.
- Microsoft SQL Server. Expertise in relational database design, writing complex SQL queries, stored procedures, and performance tuning.
- SDLC Knowledge. In-depth understanding of Software Development Life Cycle (SDLC) and industry best practices for development, testing, and deployment.
- DevOps Tools (Optional but Advantageous). Familiarity with DevOps tools and CI/CD pipelines is a plus. Knowledge of tools like Jenkins, Docker, Kubernetes, or any version control systems like Git will be beneficial.
- Problem-Solving. Excellent analytical and troubleshooting skills with the ability to handle critical incidents efficiently.
- Communication Skills. Strong verbal and written communication skills to interact with cross-functional teams and document solutions effectively.
Additional Information
- Work Environment. This is an on-site position based in Gurugram, offering you a chance to collaborate in a dynamic office environment with colleagues from diverse backgrounds.
- Career Growth. At Birlasoft, we believe in continuous learning and offer various training programs to help you expand your skillset and advance your career.
- Culture. Join a vibrant, team-oriented culture that values innovation, initiative, and excellence. We encourage new ideas and foster an open, inclusive environment for everyone.
Why Join Birlasoft?
- Cutting-edge Technology. Get the opportunity to work with the latest technologies in .NET, API development, and DevOps practices.
- Innovation & Impact. Be part of a company that values innovative solutions and provides opportunities to directly impact business outcomes through your work.
- Team Collaboration. Collaborate with a talented team of professionals, enabling you to learn and grow in your field.
- Competitive Salary & Benefits. We offer an attractive salary package, performance-based incentives, and comprehensive benefits.
- Work-Life Balance. Flexible shift options and a supportive work environment that emphasizes a healthy work-life balance.
If you're ready to take the next step in your career, apply now and be part of an exciting journey at Birlasoft!