How to Configure the Access-Denied Assistance For Users

Introduction

In this article, you will learn how to configure the Access-Denied Assistance for users.

Access-Denied Assistance is used in conditions where the user is unable to access the files. In these cases, an email is generated by the system that is sent to the user. You can add text to be shown to the user and you can specify the recipients of the email.

Step 1. First of all open the Server Manager of your Windows Server 2012.

Now on the right hand, an option will be available named "Tools", open it and click on "File Server Resource Manager".

Note: Ensure that you have already installed the File Server Resource Manager, otherwise this option will not be available under the Tools Menu.

Step 2. Now you will see that the File Server Resource Manager is opened, which will look something like this.

Now under the Action Pane, an option will be available named "Configure Option", click on this option and open it.

Step 3. Now, the Configure Option Wizard will be opened where by default E-Mail Notification Page will be opened.

Here click on the Access-Denied Assistance.

Step 4. Here first check the "Enable Access-Denied Assistance" and then click on the "Configure Email Request". By doing that you will be able to configure the Email that will be sent to the Denied User.

Now first check the "Enable Users to Request Assistance". If you don't check this then you will not be able to make changes on this page. After that, if you want to add the User Information and the Devise State Information then check both of these options to get included in the email.

Provide the List of Recipients that will receive this email, you can also include the Folder Owner and the Administrator in the Recipient List, this can be done by checking both of them.

Now click on the "OK" button to apply the changes done on this page.