Databases & DBA  

Database Incident Postmortem: Migration Gone Wrong

Introduction

Database migrations are one of the riskiest operations in production systems. Even with testing and planning, a migration can behave very differently under real traffic and real data volume.

When a migration goes wrong, the impact is usually immediate. Applications slow down, errors increase, and business operations are affected. A well-written postmortem helps teams understand what happened, fix the root cause, and prevent similar incidents in the future.

This article walks through a realistic database migration incident postmortem in simple words. The goal is not to blame, but to learn.

Incident Summary

A database migration was deployed during a scheduled release window. Within minutes, application latency increased sharply and error rates spiked. Some user actions failed, and background jobs stopped processing.

The migration was paused, and the system was stabilized by rolling back application behavior while leaving the database changes in place.

Impact

The incident affected:

  • User-facing APIs experienced slow responses

  • Some write operations failed

  • Background processing was delayed

Total user impact lasted approximately 45 minutes before full recovery.

Timeline of Events

  • 10:00 AM – Migration started in production

  • 10:05 AM – Database CPU usage spiked

  • 10:08 AM – Application error rate increased

  • 10:12 AM – Alerts triggered for latency and failures

  • 10:15 AM – Migration paused

  • 10:20 AM – Application code rolled back

  • 10:45 AM – System stabilized

What Changed in the Migration

The migration introduced a new column and attempted to backfill data in the same release.

Example:

ALTER TABLE orders ADD COLUMN order_status_v2 VARCHAR(20);
UPDATE orders SET order_status_v2 = order_status;

This backfill operation scanned a large table and caused heavy database load.

What Went Wrong

Several issues combined to cause the incident.

Large Backfill in a Single Transaction

The migration attempted to update millions of rows at once. This caused:

  • Long-running locks

  • High CPU and I/O usage

  • Blocked application queries

Migration Ran During Peak Traffic

Although scheduled, the migration coincided with higher-than-expected traffic. The database had no spare capacity to absorb the load.

No Throttling or Batching

The backfill was not throttled or batched. The database was overwhelmed instead of gradually updated.

Missing Production-Scale Testing

The migration was tested on staging, but staging did not contain production-level data volume. The performance impact was underestimated.

Detection and Alerting

The incident was detected through:

  • Database CPU alerts

  • API latency monitoring

  • Error rate thresholds

Early detection helped limit the blast radius.

Immediate Mitigation Steps

The team took the following actions:

  • Stopped the migration

  • Rolled back application code to stop using the new column

  • Allowed the database to recover naturally

No schema rollback was performed to avoid further risk.

Why Rollback Was Not Used

Rolling back the schema would have required:

  • Dropping the new column

  • Locking the table again

  • Risking data loss

Instead, the team chose a safer forward-fix approach.

Root Cause Analysis

The root causes were:

  • Combining schema change and data backfill

  • Running a heavy operation during production traffic

  • Lack of batch processing

  • Insufficient production-like testing

The incident was not caused by a single mistake, but by multiple small assumptions.

Long-Term Fixes Implemented

After the incident, the team implemented several improvements.

Separate Schema and Data Changes

Schema changes are now deployed independently from data backfills.

Batch and Throttle Backfills

Large updates are processed in small batches.

Example logic:

UPDATE orders SET order_status_v2 = order_status
WHERE order_status_v2 IS NULL
LIMIT 1000;

Feature Flags for Schema Usage

Application behavior is now controlled using feature flags so schema usage can be disabled instantly.

Improved Migration Testing

Staging environments now mirror production data size more closely.

Better Release Checklists

Migration risk assessment is now a mandatory part of release planning.

What Went Well

  • Monitoring detected the issue quickly

  • Team coordination was effective

  • Application rollback stabilized the system

What Could Be Improved

  • Migration design review

  • Production traffic awareness

  • Automated migration safety checks

Lessons Learned

  • Never backfill large tables in one step

  • Test migrations with realistic data

  • Prefer forward fixes over rollbacks

  • Monitor closely during migrations

Action Items

  • Add migration safety guidelines

  • Automate batch migration tooling

  • Improve documentation and training

Summary

This database migration incident shows how even small, reasonable changes can cause production issues when real data and traffic are involved. The failure was not due to negligence, but to assumptions that did not hold at scale.

By separating schema changes from data updates, batching heavy operations, testing with production-like data, and favoring forward fixes over rollbacks, teams can prevent similar incidents. Postmortems are valuable not because they describe failure, but because they turn failure into shared learning and stronger systems.