Custom reports. Support tickets. One-off SQL queries. If you're part of a growing SaaS team, you've probably faced the pain of building or supporting reports for every customer request. It slows down your team and frustrates your users.
But what if customers could build their own reports? What if your product had self-service dashboards that let users explore, filter, and visualize data—all without bugging your devs?
That’s the promise of Reveal BI: turning reporting headaches into powerful, self-service analytics that scale with your SaaS business.
![Self Service Dahboarding]()
The Problem with Custom Reports
For many SaaS teams, reporting starts with good intentions:
- A few pre-built charts
- Maybe a download button
- Occasional custom exports
But soon, you’re juggling:
- Constant change requests
- Emailing spreadsheets
- Building fragile exports
- Dev time spent fixing chart bugs
This manual, reactive model doesn’t scale—especially as your customer base grows.
Self-Service Dashboards: What SaaS Users Really Want
SaaS customers don’t want to wait days for a report. They want the power to:
- Create dashboards from existing data
- Filter based on their needs
- Export insights when needed
- Save and share dashboards within their team
And they want to do it without learning SQL or contacting support.
How Reveal BI Makes It Happen
✨ Drag-and-Drop Dashboard Builder
Reveal’s intuitive UI lets end users create dashboards by dragging in visualizations—no coding required.
✨ Interactive Filtering & Drilldowns
Users can filter by date, product, region, or any other field relevant to your SaaS product—instantly.
✨ Secure, Role-Based Access
Ensure users only see data they’re allowed to access, even in a multi-tenant environment.
✨ Save, Share, and Export
Let users collaborate by saving dashboards, sharing links, or exporting to PDF/Excel.
✨ Embeddable in Your UI
All of this happens inside your app. No context switching. No new logins.
Reveal BI vs. Traditional External BI Tools
|
Feature
|
External BI Tools (e.g., Tableau, Qlik)
|
Reveal BI
|
|
User Access
|
Often managed separately
|
Integrated with your app's users
|
|
Self-Service Capabilities
|
Limited in embedded mode
|
Fully supported in embedded mode
|
|
Contextual Experience
|
Requires switching platforms
|
In-app, context-aware
|
|
Customization
|
Fixed templates
|
Users can build what they need
|
|
Effort to Maintain
|
High for dev and support
|
Minimal after integration
|
💡 External tools often require a separate experience or dedicated training. Reveal turns your product into a reporting platform.
Case Study: EdTech SaaS Simplifies Reporting with Reveal
An EdTech SaaS platform serving schools and training centres was overwhelmed with custom report requests. They embedded Reveal and gave customers access to self-service dashboards.
- 🧠 75% reduction in support tickets
- 🚀 Customers created 120+ dashboards in the first month
- 💼 Enabled a new “Analytics Pro” tier for larger institutions
Benefits for Your SaaS Team
✅ Save Developer Time
✅ Reduce Support Load
✅ Improve Customer Satisfaction
✅ Enable Tiered Analytics Offerings
✅ Increase In-App Engagement
Conclusion
Custom reports are a bottleneck. Self-service dashboards are the future.
With Reveal BI, you empower your users to answer their own data questions, freeing your team to focus on core product innovation. You deliver faster, scale better, and turn analytics into a competitive edge.
No more report queues. No more data gatekeeping. Just insight—on demand.