Powerful BOT development with zero code:...

Power Virtual Agent helps to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. Learn what Power Virtual Agents are and how to build them.

 

Power Virtual Agent(PVA)

 
Microsoft introduced "Power Virtual Agents" in Ignite -2019.
 

Introduction

  • As we know bots are primarily used to conduct text conversations with users and to perform routine activities without  human intervention.  They provide a great way to answer simple, repetitive questions from users and to help them do repeatable tasks.
  •  In an organization Bots save time of employees to focus on more complex problem-solving and handle more valuable end-user interactions.
  • Power Virtual Agent helps to easily create powerful bots using a guided,no-code graphical interface without the need for data scientists or developers.
  • It is a new member in the power platform which provides exceptional support to customers and employees with Al-driven virtual agents.
  • It helps to easily create and maintain bots with no infrastructure overhead.

Why Power Virtual Agents

  • We have often seen that there is a gap between understanding of a SME and BOT developer. 
  • There is a long delay to understand the actual problems once the BOT is developed and deployed and a new release cycle to address the problems.
  • BOT technology being gathering momentum off-late there is a steep learning curve to learn conversational AI and write complex code.
  • Also there is an infrastructure overhead to deploy and maintain the BOT solution. 
To address all these shortcomings of BOT development, Power Virtual Agents are introduced.
 
 
Note -
  • Currently personal Microsoft accounts are not supported.
  • PVA is not supported in Internet Explorer.
  • PVA is currently released as Public preview and soon it will be available for General Availability (GA).