What is a webhook?
Webhook is a kind of messenger system that will send a message or data from one system to another system in real-time whenever a specific event occurs but without any external triggers. That is the beauty of webhooks.
We can use webhooks whenever we want to do something on our websites without manual triggers there, we can use webhooks.
Polling Vs. Webhooks
Polling will check the thing every time, and that, too, we need to trigger (call) each time to check the data, but webhooks handle it automatically without manual intervention.
Please picture very well explaining the difference between polling and webhooks,
![Webhook Image]()
Use cases of webhooks
Monitoring and Alerts
We can use webhooks where we want to monitor the routine and alert the events. Webhooks can send us a message if our system fails and can show alerts if the system is facing high-volume traffic or suffering from low internet bandwidth.
Realtime case study
We are using Zoom Web Hooks for Zoom phone monitoring systems to track our support staff’s call logs and design the dashboard as well.
Through Zoom webhooks, we get the information based on Zoom user availability status, if the user changed his status from available to away, zoom hook will create the on log based on that, we will calculate the Zoom user availability and convert that as a report and show it in support Lead’s dashboard for tracking their activity and productivity.