Microsoft Dynamics 365 CE Certifications List

Microsoft Dynamics 365 CE Certifications List

Most of the Dynamics 365 CRM Certifications are retired and new Certifications released in place of the retired ones.

Follow the below table for the list of all certifications available as on today.

SNo Certification Name Skills required
1 PL-100: Microsoft Power Platform App Maker   Design business solutions
Create solutions
Analyze and visualize data  
2 PL-900: Microsoft Power Platform Fundamentals Describe the business value of Power Platform
Identify the core components of Power Platform
Demonstrate the capabilities of Power BI
Describe the capabilities of Power Apps
Demonstrate the capabilities of Power Automate
Demonstrate the business value of Power Virtual Agents  
3 MB-910: Microsoft Dynamics 365 Fundamentals (CRM)   Describe Dynamics 365 Marketing
Describe Dynamics 365 Sales
Describe Dynamics 365 Customer Service
Describe Dynamics 365 Field Service
Describe Project Operations
Describe shared features  
4 PL-200: Microsoft Power Platform Functional Consultant   Configure Microsoft Dataverse.
Create apps by using Power Apps
Create and manage Power Automate
Implement Power Virtual Agents chatbots
Integrate Power Apps with other apps and services.  
5 MB-210: Microsoft Dynamics 365 Sales Perform configuration
Manage core sales tables
Configure additional tools and services  
6 MB-220: Microsoft Dynamics 365 Marketing Configure marketing applications
Manage segments and lists
Create and manage marketing forms and pages
Manage leads, contacts, and accounts
Create and manage marketing emails
Manage customer journeys
Manage events and webinars
Configure Dynamics 365 Customer Voice  
7 MB-230: Microsoft Dynamics 365 Customer Service Manage cases and Knowledge Management
Manage queues, entitlements, and service-level agreements (SLAs)
Implement scheduling
Implement Omnichannel for Customer Service
Manage analytics  
8

MB-260: Microsoft Customer Data Platform Specialist

 

Design Customer Insights solutions
Ingest data into Customer Insights
Create customer profiles by unifying data
Implement AI predictions in Customer Insights
Configure measures and segments
Configure third-party connections
Administer Customer Insights

9 PL-400: Microsoft Power Platform Developer Create a technical design.
Configure Microsoft Dataverse.
Create and configure Power Apps.
Configure business process automation.
Extend the user experience.
Extend the platform.
Develop integrations.  
10 PL-600: Microsoft Power Platform Solution Architect Perform solution envisioning and requirement analyses
Architect a solution
Implement the solution  
11 AZ-900: Microsoft Azure Fundamentals Describe cloud concepts
Describe core Azure services
Describe core solutions and management tools on Azure
Describe general security and network security features
Describe identity, governance, privacy, and compliance features Describe Azure cost management and Service Level Agreements

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