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How Are AI Agents Different from Chatbots? (2026 Breakdown)

Chatbots answer questions - reactive, script-based. AI agents are different - they act autonomously, complete multi-step tasks, make decisions, and interact with other tools without constant input. Think 'digital employee' vs 'answering machine.'

Real use cases now:

  • End-to-end workflow automation

  • Query handling + resolution (not just answers)

  • Multi-agent systems collaborating on tasks

Been reading up on this at Bitdeal lately and it's interesting how fast the shift is happening. Curious what others think - is this solving real problems or still early hype? Anyone implemented one?