Hello everybody,
I'm a newbie when it comes to C-Sharp but I'm more then willing to put the time in to learn. I have a question. Im building a program that stores my customers information. After I collect the info I need it to send the data to another program (ENCOMPASS 360).
I think I have to look at ENCOMPASS360's dll file, but Im not sure. Can someone tell me the best way to go about doing this? I would be willing to pay for the help.
I have already built the software to gather my customer info, I just need to know how I can pass it along. Thanks in advance.
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Sam HobbsPosted Nov 16, 2010, 3:43 AM
Are you sure that you don't find export and import functions in Encompass? In other words, in any of the menus such as the file menu or whatever it has.
Gaetano DPosted Nov 16, 2010, 1:13 AM
Well we use a lead managment system called leads360(online website that organizes customer info) They have an option that transfers the customers data to Encompass. But its not software , its a website... is there anyway I can pick that apart to find out how it transfers the data?
Sam HobbsPosted Nov 16, 2010, 1:04 AM
Are you able to do a sample export?
As for dialing, if Encompass does not have the ability to do that, and if the SDK allows you to read the data, then you could write a program to make the call. I don't know what the exact functions and classes are but Windows can do it. Probably Encompass uses SQL Server for the data and you can probably read the data directly from SQL Server. Also, it is nearly certain that software exists to do the dialing stuff. If Encompass is lacking then thre is plenty of contact management software (such as Goldmine?) that would certainly have an interface for doing it.
Gaetano DPosted Nov 16, 2010, 12:50 AM
Sam HobbsPosted Nov 16, 2010, 12:43 AM
Is there an API for Encompass? Do you have that? Most software such as Encompass have an API that must be purchased at an additional cost. You might need to purchase it if you want to automate the process so that you don't need to do the import yourself, but perhaps you don't mind doing the import; you probably just want to write a program that re-formats the data int the format needed to import into Encompass. You might however need to purchase the API just to get the documentation of the import format.
Gaetano DPosted Nov 16, 2010, 12:24 AM
Again thank you so much for replying. This will help me out greatly
Sam HobbsPosted Nov 15, 2010, 11:43 PM
Otherwise, hopefully you can write the data to the database that ENCOMPASS360 uses without executing ENCOMPASS360 at all. There might be business logic in ENCOMPASS360 that is not easily determined but I would sure start by attempting to determine if the data can be written to directly. So do you know what format the data is in? Is it a SQL Server database or some other database?
Is ENCOMPASS360 from Ellie Mae for mortgages? If so then is the data to be imported loans or contacts? It appears you can import either one or both.