Join the Lending Solutions team at S&P Global Market Intelligence, where we specialize in a web-based platform dedicated to automating the lifecycle of trades in global loan markets. Our platform simplifies trade settlement, enhances liquidity, and improves efficiency across primary and secondary market loan trades. We offer secure messaging solutions and real-time reporting, making us leaders in the syndicated loan ecosystem.
The Impact
As an Application Support Engineer, you will play a crucial role in ensuring the reliability and performance of our portfolio of loan platform applications. You'll collaborate with a global team to provide technical support, enhance application health monitoring, and resolve issues promptly and accurately.
What’s In It For You
This position is ideal for candidates who thrive in a dynamic environment blending technical expertise with business acumen. You'll work closely with various stakeholders to deliver software solutions that meet business needs and drive customer value.
Responsibilities
- Provide first and second-line application and messaging support for both internal and external clients.
- Implement initiatives for proactive application health monitoring and reporting.
- Facilitate communication and collaboration between teams, including product, development, and infrastructure.
- Utilize strong technical skills, business knowledge, and problem-solving abilities to identify and resolve issues efficiently.
- Exposure to AWS is advantageous.
What We’re Looking For
- Experience. 5+ years in IT/Computer Science or related field.
- Education. B Tech./ M Tech / MCA degree preferred.
- Technical Skills. Proficiency in SQL, SQL Server, SSRS. Experience with Cloud Native (AWS) applications is a plus. Familiarity with XML and messaging platforms (e.g., Webservices, IBM MQ).
- Knowledge. Understanding of networking principles.
- Industry Experience. Ideally, experience in the Finance Industry.
Personal Competencies
- Strong analytical and problem-solving skills.
- Process-oriented with a commitment to compliant processes and controls.
- Fast learner with excellent communication skills.
- Proactive, self-starter with a curiosity for continuous learning.
- Team player with the ability to collaborate across functions.
About S&P Global
S&P Global provides essential intelligence that powers decision-making across global markets. Our company offers leading data sources, technologies, and expertise to equip organizations with the insights needed to navigate a changing economic landscape.
Benefits
S&P Global cares about its employees and offers comprehensive benefits including healthcare coverage, generous time off, continuous learning opportunities, financial planning, family-friendly perks, and more.
Diversity, Equity, and Inclusion
At S&P Global, diversity, equity, and inclusion are fundamental to our culture. We believe in empowering our global workforce and fostering a workplace where everyone can thrive.
Equal Opportunity Employer
S&P Global is an equal opportunity employer. We value diversity and welcome applications from all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, or any other status protected by law.